German Customer Support Representative

German Customer Support Representative

Looking for a role where your love for the German language and helping others plays a major factor? We are hiring on behalf of our client, for the role of German Customer Support Representative! The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

If you are ready for your next step, apply today and we'll guide you through the process.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers' needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.