Czech/slovak Customer Support Representative

Czech/Slovak Customer Support Representative

Looking for a role where your love for the Czech/Slovak language and helping others plays a major factor? We are hiring on behalf of our client, for the role of Czech/Slovak Customer Support Representative. The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

If you are ready for your next step, apply today and we'll guide you through the process.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers' needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.