Venue Operations Lead

Venue Operations Lead

Worldwide Events and Experiences brings the best of Apple to life, showcasing our products, services and the values that drive our company. From global product launches and tailored creator experiences to impactful partner engagements and inspiring internal events, this team is charged with managing the end-to-end planning, production, in person experiences and all the unique details that make these events special. The team includes professionals with backgrounds in event design, management, operations, broadcast, and production. We're looking for inventive and collaborative people from a variety of creative fields. If that's you, then your next home may be here!

Description

As part of the Worldwide Events team's Production Services group, the Venue Operations Lead will play a pivotal role in operating a core production venue in New York. This world class venue supports live event experiences within a bespoke environment. It's a particularly exciting time to join our team as we continue to create flawless content and brand experiences in state-of-the-art facilities throughout the Apple ecosystem! This is an opportunity to join an exceptionally hardworking team dedicated to creating, executing, and innovating shared event and filmed experiences. As a critical member of the Production Services team within Worldwide Events, you'll be responsible for developing and implementing best practices and operational excellence for our New York venue location. If you have experience in venue or studio management, particularly in spaces that produce live events or filmed content (such as theatrical, entertainment, or tech-based venues), we'd love to hear from you!

Responsibilities

• Serve as the main onsite Operations lead in NY to support the day-to-day operations of our venue space in this market.
• Serve as the main onsite contact for operations for events taking place within this market.
• Develop an operations manual and way of working within the facility. Align to ensure all processes and procedures are in line with the overall processes of Worldwide Events production facilities.
• Interface with various Apple cross-functional partners and production vendors to ensure the NY facility's processes are followed and adhered to.
• Interface with Worldwide Events team to support PR activities in NY.
• Support all aspects of events at this facility from planning, load-in, load-out and execution of the event. This also includes preplanning documentation, manuals, schedules, and maintenance in the down times between events.
• Liaison with Places Team to make sure the venue is being operated and cared for within the normal facilities guidelines.
• Participate in production and operations and cross-functional meetings to support any NY PR and event initiatives.
• Ensures all events and projects within venue adhere to city guidelines and Apple EHS standards.

Minimum Qualifications

• 5+ years experience in venue management / venue operations.
• Organizational expertise in creating and carrying out high-level operational plans for production facilities/event venues.

Preferred Qualifications

• This role requires positive relationships with production vendors and cross-functional partners.
• Experience leading live events and/or film/theatrical productions.
• Experience supporting short or long-term venue construction projects.
• Outstanding communication and presentation abilities, written and verbal, to all levels of an organization.
• Self-starting, self-motivated, self-directed, and self-sufficient with the ability to influence others.
• Degree in related field of study or equivalent experience preferred.
• Competency of AutoCAD a plus.
• Works well within a team and understands team dynamics.
• Flexibility to work as required to fulfill business needs.
• Ability to travel.
• Experience or basic knowledge of NYC Event permitting guidelines.
• Current fire guard license or ability to obtain.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $117,400 and $176,800, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.