Site Reliability Engineer - Retail Engineering POS

Site Reliability Engineer - Retail Engineering POS

Austin, Texas, United States

The people here at Apple don't just build products — we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. IS&T Point of Sale (POS) Engineering is responsible for the technology and IT systems used to enable Apple Retail Stores to service millions of customers enabling Apple Retail to become one of the best retailers in the world. Do you enjoy solving complex business problems with process and technology? Do you thrive in environments that require multi-functional thinking, collaboration, and innovation? Do you bring passion and dedication to your job and there's no telling what you could accomplish. If so, this may be the job for you.

Description

In this position, you will have the opportunity to work collaboratively with a group of "A" player software engineers from related but different backgrounds to make POS truly innovative. To be successful in this role, the candidate must be hands-on, proactive, talented at problem solving, have the mindset to challenge the norm and have a strong desire to learn and work towards excellence. Apple is looking for an individual that takes pride in crafting solutions to enhance product delivery by architecting and leading distributed compute platforms and application services. Strong attention to detail and excellent analytical capabilities. This engineer needs to work closely with cross-functional teams to identify potential solutions and go on to properly test and deploy changes. They will need a passion for eliminating repetitive manual processes using automation. Critical thinking, writing solid and clean code, planning, documenting, and communicating within the team and cross-functionally is critical to the success of the role. This role will include: Deploying application releases and code from Development into Production Shepherding applications through the software delivery life cycle Coordinate development efforts of vendors, contractors, and shared service groups Develop and maintain a working knowledge of trends and standard methodologies within Apple Setup and analyze application health metrics and provide solutions to ensure stability Experience troubleshooting problems and working with a team to resolve large scale production issues

Minimum Qualifications

• Demonstrated a strong proficiency in software development using C, C++, Rust, and/or Java programming languages
• Experience with the Software Development Life Cycle (SDLC)
• Experience working with cloud compute environments like OpenStack, AWS, GCP or Azure
• Experience with infrastructure as code (IaC), configuration management, CI/CD, and automation

Preferred Qualifications

• BA/BS degree in Computer Science and 3 plus years of relevant experience
• Experience in Software Developer, Site Reliability Engineering, DevOps, and/or a related field.
• Proficiency in implementing and correlating telemetry using monitoring and observability tools: Splunk, Grafana, Prometheus or the like
• Excellent troubleshooting, problem solving, and debugging skills
• Passion for high-quality code, unit-tests, documentation, and production services
• Building and operating container orchestrating systems (Docker, Kubernetes, vagrant and micro-services)

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.