Services Finance Transformation Product Manager

Services Finance Transformation Product Manager

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company's future. Join us, and you'll have an important role in continuing Apple's legacy of efficiency and success. We are seeking an experienced and dynamic Services Finance Transformation Product Manager to define, lead, and deliver strategic initiatives that optimize the financial lifecycle of our rapidly expanding digital Services Businesses. This pivotal role will be instrumental in shaping the future of our finance technology landscape, leveraging product management principles, advanced technology, process innovation, and data analytics to enhance the efficiency, accuracy, and strategic insights of our core financial operations, with a particular emphasis on Order-to-Cash (O2C) systems and processes. The ideal candidate will possess a strong blend of financial acumen, a deep understanding of digital services business models, proven product management expertise in finance technology, and a passion for innovation.

Description

The Services Finance Transformation Product Manager will be responsible for developing and articulating a clear product vision and roadmap for finance transformation, specifically focused on the company's financial processes, systems, and data structures in support of our diverse Services Businesses. This role involves leading end-to-end finance transformation programs, encompassing system implementations, process re-engineering, and the delivery of new financial capabilities. A key focus will be on identifying, analyzing, and redesigning critical finance processes, with a strong emphasis on Order-to-Cash (O2C). The goal is to eliminate inefficiencies, improve controls, and enhance scalability across the financial product landscape. The Product Manager will evaluate, recommend, and oversee the implementation of new financial technologies and tools to automate tasks, improve data quality, and enable advanced analytics, with a strong emphasis on leveraging Generative AI (Gen AI) capabilities to innovate O2C and other finance solutions. Strong stakeholder management is crucial, requiring close collaboration with finance leadership, Services Engineering and Business leaders, IS&T, and other business units to ensure successful product delivery and adoption of new processes and systems. Furthermore, the role entails developing and executing robust change management strategies, including communication plans, training programs, and user adoption initiatives, to ensure a smooth transition for finance teams embracing new financial products. The Product Manager will drive initiatives to improve financial data governance, reporting capabilities, and the use of analytics to provide deeper business insights into O2C performance and other financial metrics, while also ensuring that all transformation efforts maintain strong internal controls and comply with relevant financial regulations and policies.

Minimum Qualifications

• 10+ years of progressive experience in product management or leading complex transformation initiatives, with a proven track record in delivering enterprise-level financial system implementations, particularly with regards to digital services Order-to-Cash (O2C).

• Proven experience in managing, mentoring, and developing direct reports or project teams, fostering a collaborative and high-performing environment.

• BS or BA in Business, Economics, or equivalent.

Preferred Qualifications

• Demonstrated experience in defining product roadmaps, managing solution delivery, and fostering a collaborative, high-performing environment for product or project teams.

• Deep understanding of complex and diverse digital services business models, including subscriptions, digital media distribution, content creation, and advertising, and their direct impact on revenue recognition and O2C processes.

• Proven ability to lead cross-functional product teams, influence stakeholders (including engineering, business, and finance leaders), and drive change in a complex organizational environment, especially as it pertains to financial information systems and O2C solutions.

• Extensive experience in the full product lifecycle of complex cross-functional system implementation or modernization efforts, from requirements gathering to deployment and adoption.

• Proficiency with major ERP systems (e.g., SAP), automation technologies, and data visualization tools, specifically as they apply to optimizing O2C workflows and reporting.

• Strong communication and presentation skills; comfortable articulating product vision and strategy to executive leadership.

• A proactive problem-solver who can identify challenges, propose innovative solutions, and drive them to resolution.

• Ability to thrive in ambiguous, fast-paced environments, making informed decisions with incomplete information.

• Extremely curious, driven to understand root causes, and committed to continuous improvement of financial products and processes.

• Ability to maintain strict confidentiality around product launches, financial information, and other critical initiatives.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $216,000 and $324,000, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.