Platform Engineer, IT Asset Management

Platform Engineer, IT Asset Management

We are the team behind Apple's IT Asset Management Service, a platform at the heart of transforming the device lifecycle experience for our global workforce. Our mission is to dramatically enhance the employee experience by streamlining and automating every stage of the device journey from ordering to return. By building deep systems integrations and scalable automation, we ensure accurate asset tracking, robust compliance, and comprehensive reporting. This not only reduces operational overhead but also empowers employees with a seamless and intuitive device experience. Now, we're looking for a skilled and passionate Platform Engineer to help shape the future of this global platform. You'll work alongside experienced engineers, product managers, and global partners to scale and evolve the service that supports thousands of employees worldwide. We're just getting started and we're excited about the possibilities that lie ahead. If you're passionate about building thoughtful, employee-centered technology at scale, we'd love to work with you.

Responsibilities

You'll be part of a small, diverse, and highly cross-functional team working on a global program with big impact. We collaborate closely across engineering, operations, and business partners to design and deliver a world-class asset management service. Our team is focused on connecting the dots of the device lifecycle from onboarding new devices, through support, refresh, and return. To do this, we integrate a variety of internal systems (both custom-built and third-party), creating a seamless and automated platform that powers scale, accuracy, and transparency. At the core of our mission is the employee experience. We're passionate about making every touchpoint from getting a new device to returning it an intuitive, efficient, and delightful. In this role, you'll be at the center of a highly collaborative, cross-functional team driving the transformation of Apple's device lifecycle experience. Your day-to-day work will be dynamic and wide-ranging, with opportunities to contribute across multiple domains.

Minimum Qualifications

Experience with Go, Java, Swift or Python (or equivalent languages). Strong Technical Acumen in Systems Integration: Proven ability to understand and contribute to complex systems integrations, workflows, ensuring seamless interoperability between platforms and tools across enterprise environments. Global Program Experience: Skilled in working with global, cross-functional teams to drive initiatives and deliver scalable solutions. Adept at navigating cultural and operational differences to align stakeholders and achieve program goals. Employee-Centric Approach: Passionate about crafting and implementing solutions that enhance the employee experience, with a focus on intuitive design, ease of use, and long-term impact.

Preferred Qualifications

Oomnitza Asset Management Tool - Hands-on experience with Oomnitza, including configuration, integration, or administration is highly desirable. Mobile Device Management (MDM) -Our team is also responsible for the corporate MDM (Mobile Device Management) service. Certification, experience or knowledge in this domain would be a bonus.