Operations Supply Chain Account Manager

Operations Supply Chain Account Manager

Cork, County Cork, Ireland

Operations and Supply Chain

Our Reseller Operations team play a pivotal role in ensuring operational and financial triumph for the company. RO are seeking a dynamic and highly motivated individual to join our Shared Services team to represent the voice of the Customer within Operations and maximise revenue potential. We are seeking a highly motivated professional to join our team, driving Apple's success by optimising inventory and maximising sales.

Responsibilities

Responsibilities will include:

• Drive optimal order coverage for partners to maximise revenue potential.
• Influence partners in-stocks, ranging, and digital strategies.
• Collaborate on demand planning and provide market insight to forecast consumer demand.
• Accelerate accessory sell-through via order chase.
• Maximise support to indirect Resellers via distributors DELIVERY ISSUE PREVENTION & MGT.
• Prompt resolution of delivery issues encountered by Reseller partners.
• Collaborate with Logistics to drive improved performance & self-serve from our Logistics Carriers.
• Ensure adherence of key Resellers' contractual requirements.
• Drive Speed initiatives to land NPI product within reduced SLAs.
• Identify and implement efficiencies through RPA, data science, and process improvement initiatives.

Minimum Qualifications

• Proven experience as an account executive, Demand Analyst or Shared Services role.
• Strong analytical abilities, and should be able to evaluate, analyse and present data to a broad audience.
• Solution oriented analytical planning skills.
• Strong work ethic, perseverance and flexibility.
• Excellent social, influencing, commercial & organisational skills.
• Meticulous attention to detail & ability to drive precise execution.
• Practical & focused approach to problem solving and process improvement.

Preferred Qualifications

• A passion for customer engagement and problem-solving.
• Exceptional data analysis skills, including modelling, interpreting, and presenting data effectively, while adopting an innovative and strategic approach to reporting.
• Strong attention to detail.
• Excellent written and verbal communication skills for presenting complex analytical data to executive audiences.
• Ability to swiftly acquire and adapt knowledge in dynamic and fast-paced environments.
• Eagerness to challenge oneself and others in pursuit of outstanding quality standards.
• Proven ability to manage time effectively and meet tight service levels, demonstrating resilience in handling last-minute requests.
• Presenting and leading programs and projects.