Media Services Quality Engineering Manager

Media Services Quality Engineering Manager

The Apple Services Engineering team is one of the most exciting examples of Apple's passion for combining art and technology. We power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books—at massive scale and with Apple's high standards—delivering a wide variety of entertainment in over 35 languages across more than 150 countries.

We're seeking a hands-on leader for the Core Services Quality Engineering organization. You bring a deep understanding of backend systems, a builder's mindset for automation and tooling, and a strong background in software development and quality. You have a track record of developing people, processes, and teams, and you thrive in collaborative, cross-functional environments.

Responsibilities

• Lead and grow a high-performing Quality Engineering team for Core Services
• Define and drive quality strategy, test plans, and the automation roadmap across services
• Partner closely with engineering, product, and program teams to align on scope, risks, and release criteria
• Drive efficiency and coverage in functional, integration, performance, and reliability testing
• Establish quality metrics, dashboards, and reporting; deliver clear, concise updates to leadership
• Ensure build qualifications, release readiness, and project milestones are met
• Champion engineering excellence, tooling, and CI/CD best practices across teams
• Foster an inclusive, collaborative culture across geographies and time zones

Minimum Qualifications

• 5+ years leading QA/Quality Engineering teams in software
• B.S. Computer Science or similar field, M.S. preferred
• Deep knowledge of QA automation architecture, methodologies, processes, and tools
• High value for teamwork and cross-functional alignment; comfortable influencing without authority
• Proven stakeholder management
• Ability to drive clarity amid ambiguity and make sound tradeoffs
• Exceptional written and verbal communication; able to convey complex concepts concisely and tailor messages to different audiences
• Experience leading distributed teams across cultures, geographies, and time zones

Preferred Qualifications

• Experience planning and leading end-to-end software release cycles
• Proven leadership of major, cross-functional software initiatives
• Ability to quickly grasp new technical domains and system architectures
• Track record of providing succinct, accurate executive summaries of complex project status
• Strong technical acumen across backend/services, automation, and CI/CD
• Experience driving measurable quality outcomes in a quality-focused organization

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $176,600 and $313,500, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.