Hardware Engineering Lab Manager
Apple is a place where extraordinary people gather to do their best work. Together we create products and experiences people once couldn't have imagined—and now can't imagine living without. A job at Apple is unlike any you've ever had. You will be inspired and you will be challenged. Bring passion and dedication to your job, and there is no telling what you could accomplish! Our global team collaborates across product lines to bring Apple products to life. We empower Hardware Engineering's R&D labs with world-class prototyping, characterization, and metrology equipment. We are seeking an experienced leader with outstanding attention to detail and a demonstrated ability to build strong, collaborative cross functional teams to oversee and elevate our lab operations in China.
Responsibilities
The Lab Manager role will be responsible for operational excellence across hardware engineering laboratories in multiple geographic markets. The role partners closely with diverse lab users, technical teams, and cross-functional stakeholders to ensure all spaces remain safe, clean, well-organized, and operationally efficient. In addition to managing day to day operations, this role provides testing and characterization support, drives alignment of capabilities and processes across locations, and collaborates with peer Lab Managers and engineering leaders to foster a consistent, complementary lab culture.
- Engagement: Define, document, and enforce lab policies and guidelines. Drive timely, clear communication of lab related updates and requirements to all users.
- Safety: Work with the Environmental Health and Safety team to ensure compliance and adherence to national, local and Apple protocols.
- Facility: Maintain and control access to lab spaces; own lab scheduling, space allocation, security compliance, vendor escort, facilities activities, and general operations.
- Project Management: Lead cross functional lab initiatives from planning through execution, including scope definition, timeline development, stakeholder alignment, risk identification, and status reporting. Coordinate equipment installations, lab build-outs, capability expansions, and process-improvement projects across multiple locations.
- Maintenance: Develops preventative maintenance and repair strategies to ensure calibration, verification, and reporting which minimizes equipment downtime.
- Inventory Management: Leads procurement, inventory and disposition of all laboratory equipment, tools and consumable parts.
- Testing: Support new packaging investigations and validations of design performance throughout all stages of development, enabling test execution across full product line up.
Minimum Qualifications
- College degree or equivalent technical/vocational training preferred, with 5+ years of relevant experience in lab operations, engineering support, or related technical environments.
- Experience with industrial facilities and basic equipment troubleshooting techniques.
- Experience in electrical, reliability or mechanical testing in a lab environment.
- Introductory knowledge of packaging materials, manufacturing processes and evaluation testing standards such as ASTM, TAPPI and ISTA.
- English proficiency with strong written and interpersonal communication skills
Preferred Qualifications
- Project or program management experience.
- Experience directly leading / managing direct reports, temporary staff
- Experience with mechanical test equipment, sensors and metrology (microscopes, thermocouples, small industrial robots/actuators, etc.)
- Strong written and interpersonal communication skills
- Proven ability to work cross-functionally, relate to technical partners, and balance the needs of multiple stakeholders concurrently.
Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.