Applecare - Engineering Product Manager

AppleCare - Engineering Product Manager

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. The AppleCare Technologies Engineering team is looking for an Engineering Product Manager. We are looking for that individual who is "a force of nature," someone who takes ownership and is committed to delivering great products. As a member of our team, you'll be responsible for driving delivery of features and infrastructure for some transformation products within the AppleCare team.

We are seeking a high-energy and hard-working Engineering Product Manager who will play a central role in the delivery of Internal AppleCare tools and applications. We are looking for someone who understands software development (Agile and SCRUM) and has experience working with software engineering, design, QA, and across external teams to manage and supervise deliverables. The position is hands-on. You'll be deep in product details and requirements, challenged to innovate and strategize new features, build relationships, and be people-focused to get results. As a member of our dynamic group, you'll have the rare and rewarding opportunity to craft upcoming products that will transform our internal operations.

Minimum Qualifications

• Extensive experience of full project lifecycle experience.
• Experience navigating complex software engineering challenges while working with various teams to resolve delivery dependencies.
• Experience with SDLC methodologies and release planning.
• Understand both Waterfall and Agile project management methodologies.
• History of working with QA teams to determine issues that are resolvable and verifiable.

Preferred Qualifications

• Knows how to "close the loop" on work.
• Strong facilitation skills to drive a complex, cross-functional, and comprehensive project plan.
• Self-sufficient with the skills for learning.
• Deals well with rapid changes and remains flexible and calm in the face of uncertainty.
• Ability to influence, lead, and mitigate risks.
• Ability to independently learn new technologies.
• Excellent communication, presentation, organizational, and leadership skills. Must be comfortable communicating with executive management and cross-functional teams.