Java Support Engineer

Java Support Engineer

You are someone who wants to influence your own development. You're looking for a company where you have the opportunity to pursue your interests and be able to grow professionally. This role focuses on application support, incident monitoring, and ticket management, working closely with engineering and QA teams to ensure reliability across Java-based platforms. Schedule: Full-Time, no rotation or on-call shifts required.

You bring to Applaudo the following competencies:

• Bachelor's Degree in Computer Science, Computer Engineering, or related field.
• 4+ years of experience in Java development (including legacy systems or Java EE).
• Hands-on experience with Spring Boot and Spring Framework.
• Understanding of Microservices Architecture and RESTful integrations.
• Basic to intermediate skills in JavaScript and Angular, with ability to reproduce or triage UI issues.
• Expertise in REST API consumption and debugging using tools such as Postman or Swagger.
• Familiarity with JBoss or Apache application servers.
• Strong knowledge of Oracle DB for querying, debugging, and troubleshooting.
• Proven debugging and triage capabilities in production environments.
• Exposure to AWS (Lambda, EC2, S3, or RDS preferred).
• Linux basics and Bash scripting for environment management and log inspection.
• Familiarity with monitoring tools such as Splunk, New Relic, Datadog, or similar.
• Strong attention to detail, ownership, and teamwork.
• Conversational English is a requirement, as you will be working directly with US-based clients.

You will be accountable for the following responsibilities:

• Triage and resolve tickets from the incident queue with a focus on root cause identification.
• Monitor system alerts and respond promptly to incidents, ensuring service continuity.
• Debug backend processes and troubleshoot REST API integrations between microservices.
• Collaborate closely with development and QA teams to improve system reliability and document solutions.
• Maintain clear operational documentation throughout the SDLC.
• Contribute to continuous improvement of monitoring and support processes through automation and proactive follow-ups.

Here at Applaudo Studios values as trust, communication, respect, excellence, and teamwork are our keys to success. We know we are working with the best and thus treat each other with respect and admiration without asking.

Submit your application today, and don't miss this opportunity to join the best digital team in the region!

We truly appreciate all the hard and outstanding work our team makes every day at Applaudo Studios, and that's why the perks that we offer, are deeply thought and designed as a way to thank them for their commitment and excellence.

Some of our perks and benefits:

• Celebrations
• Special discounts
• Entertainment area
• Modern work spaces
• Great work environment
• Private medical insurance

*Benefits may vary according to your location and/or availability. Request further information when applying.