Ward Secretary - Operations

Job Purpose

Job Purpose

Qualification: Graduate; 1st division in 10th, 12th and Graduate, Diploma/Graduate/Certificate Course

Relevant Experience:

• 1-4 years of experience in Computer and typing knowledge.

Responsibilities:

• To receive the patient in the ward.
• To inform the housekeeping and Executive in charge regarding new admission.
• To keep a track of the approvals from the insurance company.
• To obtain billing clearance before the patient goes for surgery.
• To prepare a list of all the pending investigation reports and hand it over to the diagnostic counter.
• To update the Activity chart of the patient on a daily basis.
• To send the Activity chart to the billing department one day in advance of the proposed discharge of the patient.
• To explain the discharge procedure to the patients.
• To enter the track-sheets for the discharges and hand it over to the executive in charge on a daily basis.
• To collect the feedback forms from the patients and forward it to Quality department.
• To collect/dispatch blue folder from the medical records.

Requirements and Skills:

• Familiarity with professional and technical emerging knowledge
• Problem solving skills and ability to multi-task.
• Compassionate with good communication skills.
• Excellent teamwork skills
• Graduate, Diploma/Graduate/Certificate Course