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Lead It Engineer - Remote Eligible
Develop and implement automation workflows to enhance IT processes and productivity.
Remote
Expert
1 month ago
Apollo.io
Apollo is the foundation of your entire go-to-market strategy.
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✨ About The Role
- The Lead IT Engineer will be responsible for supporting the IT needs of Apollo’s rapidly expanding team, ensuring efficient operation and integration of diverse IT systems.
- This role involves managing IT department processes, including the deployment and support of software and SaaS applications.
- The candidate will develop and test new automation workflows and system integrations to improve operational efficiency.
- Documentation of new processes and changes to existing systems is a key responsibility to maintain clarity and continuity.
- The role includes assisting in the selection, implementation, and maintenance of key IT systems, particularly cloud-based solutions like HRIS and Identity Providers.
- Collaboration with other departments is essential to develop and implement technology solutions tailored to their specific needs.
- The Lead IT Engineer will support user onboarding, including account setup and hardware delivery, ensuring a smooth transition for new employees.
- Providing support for hardware and software issues faced by Apollo’s staff is a critical aspect of this position.
âš¡ Requirements
- The ideal candidate will have at least 7+ years of experience in a Lead IT Engineer or similar role, demonstrating a strong background in IT support and management.
- Experience in a mid-size or large tech company is essential, particularly with expertise in supporting SaaS applications.
- The candidate should possess advanced IT security knowledge and experience, ensuring the protection of company data and systems.
- Excellent communication and collaboration skills are necessary to work effectively with various departments and support staff.
- Strong analytical skills are required to evaluate technology solutions and make informed recommendations for improvements.
- The successful individual will have exceptional time management and organizational skills to handle multiple tasks efficiently.
- Proficiency in automation tools and techniques is crucial for streamlining IT processes and enhancing productivity.
- Coding skills in Python or Bash are a plus, indicating a technical proficiency that can aid in automation and system integration.
About Apollo.io
Apollo is the foundation of your entire go-to-market strategy.