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IT Support - Remote Eligible
Implement enhancements to information security measures to improve efficiency and effectiveness.
RemoteMexico City
Mid-Level
4 months ago
Apollo.io
Apollo is the foundation of your entire go-to-market strategy.
Job is no longer active
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✨ About The Role
- Responsible for ensuring the smooth operation of hardware, software, and systems
- Provide technical assistance and support to employees, analyzing systems and implementing solutions
- Diagnose and troubleshoot software, networking, and hardware issues
- Maintain strong internal relationships, deliver exceptional customer service, and handle user accounts
- Propose enhancements to processes, platforms, and information security measures
âš¡ Requirements
- Strong experience in IT support, with a focus on SaaS platforms and large environments
- Excellent problem-solving skills and ability to communicate effectively with colleagues and users
- Proficiency in macOS MDMs, Okta administration, and Google Workspace
- Up-to-date knowledge of IT equipment and technologies
- Ability to maintain accurate inventory records and propose enhancements for process improvement
IT Support - Remote Eligible
RemoteMexico City
Support
Job is no longer active
About Apollo.io
Apollo is the foundation of your entire go-to-market strategy.