Video Engineer

Video Engineer

The Video Engineer is responsible for the design, implementation, support, and optimization of global video conferencing, digital signage, and audiovisual (AV) systems. This role plays a critical part in ensuring seamless video communication and collaboration across all regions, supporting both local and remote teams.

Key Responsibilities

• Global Video Support
  • Provide technical expertise and troubleshooting for video conferencing platforms, digital signage, and scheduling systems across multiple global locations.
• AV Systems Engineering
  • Design, deploy, and maintain AV infrastructure, including hardware and software for meeting rooms, executive spaces, and digital signage.
• Project Leadership
  • Lead or support AV-related projects, including lifecycle management, system upgrades, and integration with other collaboration tools.
• Vendor Management
  • Collaborate with AV integrators and external service providers to ensure high-quality service delivery and timely resolution of issues.
• Proactive Support
  • Implement monitoring and proactive maintenance strategies to minimize downtime and optimize user experience.
• Documentation & Training
  • Develop and maintain technical documentation, and deliver training to local support teams and end users.
• Regional Collaboration
  • Partner with support leads in North America, LATAM, EMEA, and APAC to ensure consistent standards and best practices across the organization.

Qualifications

• Proven experience in AV or video engineering, with expertise in video conferencing platforms and digital signage solutions.
• Strong knowledge of AV hardware, software, and integration best practices.
• Experience managing vendors and external service providers.
• Excellent troubleshooting and problem-solving skills in a global, fast-paced environment.
• Strong communication and collaboration skills to work effectively with regional and cross-functional teams.
• Ability to manage multiple projects and priorities simultaneously.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.