Servicenow Engineer

ServiceNow Engineer

Position: ServiceNow Engineer

Location: Hybrid - 3 days onsite in Minneapolis, MN

Duration: 2 year contract

This position is embedded in the ServiceNow ecosystem, with a strong emphasis on platform governance, custom development, and cross-functional collaboration. The ideal candidate is not just a module specialist but someone with broad ServiceNow expertise, capable of building scalable solutions and guiding platform strategy.

Technical Skill Requirements:

• Core ServiceNow Expertise
  • Holds active CSA and CAD certifications
  • Experienced across ServiceNow core platform, not limited to modules like GRC or WSD
  • Familiar with ServiceNow Store certifications and how to request/access them
• Portal Development
  • Building portals using EC Pro, specifically for HR and workspace delivery
  • Experience with moderately complex catalogs, some of which are customized
• Workflow & Catalog
  • Strong skills in catalog item creation, workflow design, and process automation
  • Ability to handle moderate to high complexity in catalog structures
• Integrations
  • Skilled in integrating with third-party systems
  • Example: ServiceNow University stores data within their instance, showcasing integration use cases
• Custom Applications
  • Experience building custom scoped applications on the ServiceNow platform
  • Familiarity with ServiceNow Virtual Agent (VA) and Now Assist, including custom skills
  • Exposure to agentic AI concepts and applications
• Testing & Quality
  • Familiar with Automated Test Framework (ATF) for regression and functional testing

Team & Collaboration

• Responsibilities include:
  • Technical reviews
  • Mentorship
  • Platform governance

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.