Remote Helpdesk Support Analyst - Remote Eligible

Help Desk Technician - Remote

Apex Systems is seeking multiple Help Desk Technicians to join the team supporting a large financial service institution!

If you are willing to learn and enhance your technical skills, please apply or send your resume to aeady@apexsystems.com.

Essential duties and responsibilities:

• Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all critical issues.
• Handling password reset requests and responding to email promptly.

Competencies and qualifications:

• High school diploma required
• Willingness to learn
• Ability to multitask
• Knowledge in Windows operating systems, MS Office applications, and Microsoft Outlook/Exchange
• Strong interpersonal and communication skills
• Positive attitude

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our employee services department at employeeservices@apexsystems.com or 844-463-6178.