Pega Senior Software Engineer

Senior Software Engineer

Apex Systems is currently hiring for a senior software engineer with a national insurance company.

Qualified candidates will have the following experience and skills:

1. Design & build Pega workflows as a primary responsibility: model case types, stages/steps, flows/flow actions, assignments, SLAs, subcases, and cover/covered structures to deliver scalable, maintainable automation.
2. Implement Pega application logic using data pages, data transforms, activities (when appropriate), decision tables/trees, when rules, and validations with strong adherence to Pega guardrails and reusable design patterns.
3. Configure UX via App Studio (views, personas, channels) and refine in Dev Studio; leverage Constellation/DX API patterns where applicable for consistent, accessible user experiences.
4. Integrate Pega with enterprise systems of record using REST/SOAP connectors, file/queue patterns, eventing (e.g., JMS/Kafka if applicable), and robotic automations via Pega Robot Manager where needed; define and maintain integration contracts and errorhandling strategies.
5. Apply Directly Capture Objectives (DCO) to translate business processes into executable Pega designs, authoring specifications, test cases, and acceptance criteria that stay in sync with the application.
6. Implement documentcentric automations (e.g., intake, classification, data extraction) by orchestrating OCR/AI services from Pega workflows and managing exception paths and humanintheloop steps.
7. Enforce security using Pega roles, access groups, privileges, ABAC/RBAC, authentication and service package policies; partner with enterprise security for encryption and compliance requirements.
8. Ensure quality with PegaUnit tests, scenario tests, servicelevel mocks, and automated regression packs; collaborate with QA on endtoend test data and environments.
9. Optimize performance using tools such as PAL, Tracer, DB Trace, and PDC (Predictive Diagnostic Cloud); tune data pages, query strategies, caching, and guardrail scores to meet SLAs.
10. Own CI/CD for Pega via Deployment Manager (or equivalent pipelines) including branchbased development, application packaging, product rulesets, and Azurebacked environment promotion.
11. Instrument observability: configure PDC subscriptions, log/alert routing, health dashboards, and KPIs that track case throughput, backlog, SLA adherence, and automation success rates.
12. Conduct impact assessments for platform upgrades (Pega version/hotfixes), ruleset refactoring, data model changes, and integration updates; plan remediation for deprecated features and guardrail exceptions.
13. Lead and participate in peer reviews (rules, branches, data models, integration layers), provide technical guidance, and mentor associate engineers on Pega best practices and reusability.
14. Collaborate with Product Owners, Business SMEs, Architects, and adjacent platform teams to prioritize the IA backlog, define MVP scopes, sequence dependencies, and align workflow releases with program increments.
15. Produce clear technical documentation: application and data models, decision logic, integration mappings, exception handling, operational runbooks, and support playbooks.
16. Support production with an ownership mindset: triage incidents, perform rootcause analysis, deliver hotfixes via controlled pipelines, and drive continuous improvement of stability and user experience.
17. Maintain currency with Pega platform capabilities (Constellation, DX API, App Studio tooling, case management enhancements, decisioning, Robot Manager) and contribute to shared design standards and accelerators.

Location: Alpharetta, GA

Onsite expectation: 2-3 days a week on site

Pay range: $70-75 an hour

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.