Network / System Engineer III

Network / System Engineer III

We are seeking a professional engineer with in-depth knowledge of carrier/transport and SIP access technologies. This position supports Architecture and Engineering functions for Collaboration and Productivity products and solutions. The role involves developing program schedules, creating communication materials for senior leadership, and producing engineering documentation for fast-moving programs. The ability to partner with technical resources while delivering presentations to senior leadership is essential.

Key Responsibilities

• Provide program guidance and develop program timelines from an engineering perspective.
• Develop ROM/SOW quotes for projects, including equipment placement and licensing.
• Assist in developing project documentation such as Bills of Materials (BOMs), cost estimates, and equipment placement requests.
• Directly support business-initiated projects and communicate program status and open issues to leadership.
• Provide software and hardware support for complex integrated configurations, including Session Border Controllers, Security Services, E911, SIP, and Session Management.
• Complete SIT testing, document results, and develop scripts, MOPs, and low-level designs for implementation.

Required Qualifications

Education: A BA or BS in Telecommunications, Data Communications, or Computer Science is required.

Experience: A minimum of 10 years of telecommunications experience is required, including 3-5 years in LAN/WAN networking. Experience in program communication, program management, and working in a complex multi-layered network environment is necessary.

Technical Skills: Strong knowledge of session border controllers (specifically Ribbon 7k) and carrier-level SIP Trunking is required. Proficiency with SIP, RTP/RTCP, ISDN, H.323, H248, MGCP, and codecs is essential. Candidates must have experience with Agile tools like Jira, QoS configurations, LAN/WAN communications, switches, and routers.

Professional Competencies

• Excellent customer service, reporting, organization, and communication skills (PowerPoint, Visio).
• Must be a highly motivated and self-directed individual.
• Ability to participate in cross-functional, geographically dispersed teams.
• Experience working under tight deadlines and in high-pressure environments.
• Strong troubleshooting and analytical skills.

We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.