IT Service Desk Tech

IT Service Desk Technician/Systems Admin

For an immediate response, please send to jbowser@apexsystems.com: WORD Resume, desired hourly/salary rate, and best time to speak!

Location: Princeton NJ 08540

Duration: 6 Month Contract to Hire

MUST HAVES:

• Authorized to work in the US | High School & 5-7+ Years of IT experience
• Ample experience supporting VIP/C-Suite Level personnel
• Extensive ServiceNow, Active Directory, SCCM, and Windows/Mac experience
• Ability to pass Background Check/Drug Screen

Shift: Monday – Friday, 8:30 – 5:30 PM, some flex

Conversion Salary: $85,95K, potential flexibility based on experience

This person will be the SOLE IT Point of Contact for this team. Ability to handle pressure, communicate clearly and address various IT issues are an absolute must.

Duties and Responsibilities

• Provide first and second level support for problems relating to personal computers, printer and other peripherals.
• Install/maintain/enhance personal computers, peripherals and network server components.
• Manage asset tracking system for all equipment. Maintain/enhance server base security, backups and virus protection.
• Participate in desktop/network hardware and software upgrade planning and implementation.
• Provide second level support to sys-admins staff members as required.
• Interact with other IT department's staff, senior management and vendors to resolve network related issues/problems.
• Some on-call required.
• Other duties as assigned

Requirements/Qualifications

Experience:

• Excellent communication/interpersonal skills required.
• Strong analytical ability to diagnose/repair computer/network problems.
• Superior working knowledge of Microsoft operating systems and applications, MCSE or equivalent required.
• Strong understanding of Ethernet switched environments, TCP/IP, DHCP, terminal emulation, client/server and internet concepts.
• MAC experience a strong plus.

Knowledge, Skills and Abilities:

MAC operating system knowledge a strong plus