IT Change Management Automation Engineer

IT Change Management Automation Engineer

We are looking for a technically skilled and automation-driven IT Change Management Automation Engineer to help us transform change management practices through intelligent automation and seamless tool integrations.

Key Responsibilities:

• Consult with IT engineering teams to ensure high quality automation integrations with IT Change Management practices
• Develop scripts and playbooks to automate infrastructure changes and deployments triggered by approved change requests.
• Ensure automated deployments are compliant with change policies and auditable through ServiceNow

Qualifications:

• 3+ years of experience in an enterprise IT organization
• Strong scripting skills (e.g., PowerShell, Python, JavaScript).
• Experience with IT automation platforms and system integrations
• Understanding of IT Service Management practices

Preferred Skills:

• ServiceNow System Administrator or Implementation Specialist certification.
• Experience with automation platforms such as Ansible or Azure DevOps
• Proficiency in Ansible for infrastructure automation or Azure DevOps for CI/CD pipeline integration.
• Hands-on experience with ServiceNow, including Flow Designer, IntegrationHub, and Change Management module.
• Experience with REST APIs and webhooks for tool integrations.
• Familiarity with cloud platforms (Azure, AWS) and infrastructure-as-code concepts.
• Experience in Agile and DevOps environments.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.