ION Support Analyst
Apex Systems
ION Support Analyst
Apex Systems is a world class services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. Apex has an opportunity for an ION savvy Support Analyst to join our fast-paced Banking Industry client partner on an exciting initiative! Role: ION Support Analyst Location: Manhattan, NY Term: 3+ Months We are looking for an IT Trade Floor Support technician, with ION expertise, to provide a day-to-day support for the ION trading system and associate infrastructure and to troubleshoot issues related to trade flow, pricing, market date and integration.
Technical Skills:
- Knowledge of fixed income, derivatives, repo, FX...
- Knowledge of ION architecture, components and integration patterns.
- Understanding of trade lifecycle, market data, risk and compliance.
- Strong analytical skills for debugging production issues
- Previous experience working on the L1 and L2 support in ION
Main skills:
- Identified inefficiencies in current workflows and propose solutions using ION tools.
- Management of multiple concurrent priorities.
- Understanding of Regulatory requirements.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.