Digital Content Operations Support Coordinator - Remote Eligible

Digital Content Operations Support Coordinator

The Digital Content Operations Support Coordinator (remote) will support the day-to-day management and execution of website content across the client's property websites. This role is part of a collaborative team of digital content specialists and plays a key role in ensuring content accuracy, brand guidelines, and strong SEO performance.

This individual will manage website content workflows, respond to incoming requests through a centralized ticketing system, and contribute to content optimization efforts. The role includes a balance of guided tasks and independent work within the content management system. The Digital Content Operations Support Coordinator will report to the Manager, Digital Content.

Position Responsibilities

• Collaborate with internal teams to ensure timely and accurate content delivery
• Troubleshoot and respond to content-related questions and requests
• Oversee day-to-day website content workflows and handle questions/requests through the central ticketing system
• Support promotion placements across the client's digital platforms
• Ensure adherence to brand standards for all requests and projects
• Create strong content while maintaining SEO best practices
• Demonstrate a commitment to the client's core values

Experience and Qualifications

• 1–2 years of experience in a digital content management role required
• 2–4 years of experience preferred
• Experience with customer service or a related role preferred

Other Skills

• Experience with Adobe Experience Manager or other Content Management Systems (CMS)
• Ability and desire to learn new systems and technologies
• Familiarity with project management tools
• Proficiency in Microsoft Office
• Strong written and verbal communication skills
• Strong attention to detail
• Interest in digital systems and content management best practices
• Ability to manage multiple priorities and meet operational metrics for content requests
• Strong organizational and time management skills
• Ability to work both independently and within a team environment

Education

• Bachelor's degree or equivalent in communications, advertising, marketing, or other related fields

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.