Contractor - Marketing & Communications

Marketing Campaign Orchestration Analyst

We are hiring a Marketing Campaign Orchestration Analyst!

Role: Marketing Campaign Orchestration Analyst (Pega CDH)

Supporting: Large Financial Services Client

Location: Open to hybrid in Merrifield, VA, Winchester, VA, or Pensacola, FL.

Assignment Type: Contract Only

Duration: 6 months

Pay Range: ($50 - $65) Specific compensation will be determined based on experience, qualifications, and other relevant factors.

Position Description:

We're seeking a hands-on Marketing Campaign Orchestration Analyst with strong experience in Pega Customer Decision Hub (CDH) to support a high-impact Member Communication Orchestration & Analytics team (Next Best Interaction).

In this role, you'll translate personalized behavioral insights into true omnichannel inbound and outbound experiences, helping scale a fast-growing Next Best Interaction program. You'll build and launch insights in Pega CDH, define and validate targeting logic, collaborate across agile teams, troubleshoot decisioning issues, and continuously optimize performance post-launch.

This is a delivery-focused role ideal for someone who enjoys turning requirements into activation-ready logic, improving personalization strategies, and driving measurable member engagement.

Qualifications:

• Hands-on experience designing, configuring, or supporting Pega CDH decisioning (strategies, engagement/contact policies, treatments).
• Ability to translate marketing/personalization requirements into targeting and eligibility specifications.
• Strong analytical skills with SQL proficiency; able to validate outcomes and explain results clearly.
• Experience working in agile environments (Scrum/SAFe), including writing user stories, ACs, and coordinating QA.
• Excellent communication skills to align business and technical partners.
• Pega Certified Decisioning Consultant or Pega Certified Data Scientist.
• Familiarity with omnichannel personalization patterns across inbound + outbound orchestration.
• Experience partnering with Data Science for predictors, segmentation, or model-driven targeting.
• Comfort with tools such as Databricks, Tableau, Power BI, and M365 Copilot.
• Exposure to digital banking or financial services personalization is a plus.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.