ATM Engineer
Apex Systems
ATM Engineer
Apex Systems, a World-Class Technology Solutions Provider, is seeking an ATM Engineer on behalf of one of our largest financial industry clients. Please apply if interested and qualified. We cannot support C2C hiring.
Location: Charlotte, NC / Plano, TX
Duration: 12 months+
Pay Rate Range: $53-$58/hr.
The Operational Intelligence – ATM engineering team (monitoring) seeks a strong engineer to be responsible for complex engineering, analytical tasks, administration of ATM monitoring tools, environments, and some coding. The right individual will serve as a proficient technical resource, providing technical knowledge and capabilities as a team member and individual contributor. The right candidate must possess a willingness to learn new skills and technologies. Ability to effectively manage tasks and job duties with shifting priorities. This role requires experience working with Agile teams.
Candidates with 7+ years of experience.
Key duties/responsibilities:
· Administer / maintain / support ATM monitoring tools – ESQ, Diebold Nixdorf VynamicView.
o Note: Prior knowledge of these tools is helpful but not required.
· Create implement monitoring solutions for the ATMs using above-mentioned tools, for availability and performance.
· Interface with internal ATM teams and/or ATM vendors to resolve ATM outages or periods of reduced performance, in accordance with established policies and procedure.
· Investigate, determine root cause for ATM monitoring failures, develop timely resolutions.
· Win Linux server administration, good understanding of transport layer protocols and security concepts.
· Customizing, upgrade and integrate ATM monitoring tools.
· Build automation (Autosys, Power BI, PowerShell scripting)
· Tools vulnerability remediation
· MS SQL scripting
· Communication skills
· Technical documentation
· Excellent organizational and multitasking skills
· Knowledge of enterprise monitoring tools – Splunk, Dynatrace, Tivoli
· Mainframe or HP Nonstop/Tandem exposure Understands payment processing Experience working in a multi-data center environment.
· Experience with Bank of America or other companies' change management and incident management tools and processes.
· Experience work with Agile, JIRA framework.
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.