Sales Service Associate

Assistant Commercial / ADV

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Antech Diagnostics is rapidly expanding, and we are looking for passionate talents to join our team based in Altorf (Alsace) and operating across multiple sites in France. Antech Diagnostics France offers a comprehensive range of veterinary diagnostic products and services, ensuring high-quality care for pets. Through partnerships with global leaders, we provide veterinarians with the most innovative technologies in imaging and laboratory analysis.

We are seeking a Sales Assistant to support our development. If you are motivated, proactive, and ready to take on exciting challenges, we want to meet you!

As a true administrative and commercial pivot, you will work closely with internal teams (sales, logistics, customer service, accounting…) and clients, focusing on the laboratory and imaging (ultrasound, radiology) aspects. Your responsibilities include:

• Entering, managing, and tracking customer orders (received by email or via EDI) in the ERP: from registration to delivery, ensuring quality and deadlines.
• Daily interface with sales representatives in your sector: document transmission, management and tracking of files, follow-ups, coordination of field information and inter-departmental communication.
• Administrative management of sales: issuing purchase orders, managing stocks and contracts, invoicing, and tracking payments in connection with the accounting department.
• Updating databases (ERP, CRM Salesforce) to ensure the reliability of commercial information.
• Telephone reception and customer inquiries: providing clear, quick, and professional responses to incoming requests.
• Participation in cross-functional projects or specific missions, related to the evolution and needs of the company.

Graduated with a Bac+2 in administrative management, commercial management, or equivalent, you have a successful experience in an order management or sales role, ideally in an international company. You are comfortable in a technical environment. Experience in the medical or scientific sector would be a plus. You are proficient with common computer tools (Office suite, ERP, CRM…) and comfortable in an evolving digital environment. You are recognized for your rigor, your team spirit, and your customer service orientation. You know how to manage priorities. You have excellent interpersonal skills, a positive mindset, and good adaptability and responsiveness. Your ability to propose solutions and situational intelligence will be greatly appreciated. Proficiency in English is required (documents, almost daily exchanges with foreign contacts).

A rapidly growing, varied, and "pet-friendly" sector. A motivating and dynamic work environment conducive to personal and professional development. A permanent contract of 39 hours per week. Workplace: Altorf (67). Competitive salary based on profile and experience. Meal vouchers. Personalized onboarding program to support you in your new role. Company events, birthday vouchers, and many other surprises to discover!