Sales Service Agent

Join Our Team in Viernheim

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Sachbearbeitung Vertriebsinnendienst (m/f/d)

Your tasks:

• Support in our Viernheim headquarters as part of the Customer Service Team for telephone order acceptance
• Order and order processing
• Responsible for maintaining customer master data in our ERP system
• Point of contact for customer complaints
• Coordinate product availability with the purchasing and logistics departments

Your profile:

• You have a successful completed commercial education
• Your telephone manner is friendly, pleasant, and professional
• You can communicate very well in German and English, both verbally and in writing
• You enjoy customer contact
• First experience in customer support is advantageous
• You are a reliable team player and always keep an overview even in stressful situations

Your benefits:

• Global teamwork: An excellent collegial environment offers communication on equal footing and is a basic requirement for us for a successful together. There is the possibility to work function-wide and to exert influence and added value.
• Work environment: An interesting and very transparent area of responsibility in a dynamic and growing company. Likewise an inclusive environment in which employees feel valued and supported and feel comfortable at work.
• Development: The opportunity to learn, develop yourself, and take your career into your own hands.
• Benefits: An industry-wide competitive compensation package with generous benefits.
• Mobile working guideline: We offer a hybrid working model.
• Business Bike: Through the cooperation with Business Bike, we offer the possibility to get to the workplace in an environmentally friendly and fit way.
• A pet-friendly employer: Between video calls and meetings, our office dogs provide more well-being and motivation.
• Sustainability: We use environmentally friendly alternatives for our product packaging and supply our electricity via our own photovoltaic system.