Park Services Specialist

Park Services Specialist

The Anoka County Park's mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for a Park Services Specialist who will perform various duties. Some of the critical responsibilities of this position include providing park guests with excellent customer service and information regarding public safety and protection of Parks Department properties and natural resources.

This is a part-time, non-exempt, on-site position. This part-time position is based on 24 hours per week.

Salary: $24.47 to $28.75 per hour, annual salary calculation pro-rated based on part-time status.

24 days of paid flexible time off and up to 12.5 paid holidays pro-rated based on part-time status.

Pension plan and other retirement investment options.

Advancement/professional development opportunities.

This position will work at Field Operations Building, located at 1530 Bunker Lake Blvd NW, Andover, MN 55304. The hours vary and will include nights, evening, weekend, holidays, and day shifts. The schedule may vary based on business needs and at the supervisor's discretion.

Provide park guests with excellent customer service and information regarding public safety and protection of Parks department properties and natural resources.

Oversee and assist park service, campground, gatehouse, and other park operations by greeting guests, providing supplies, opening and closing facilities, and replenishing funds for park facilities.

Assist park operations at facilities including visitor centers, gatehouses, cross country skiing, and campground operations.

Respond to daily operation problems and concerns. Troubleshoot, repair, and/or contact the supervisor for assistance.

Respond to a wide variety of emergency situations such as severe weather, medical, and other incidents.

Receive, mediate, and resolve customer complaints or concerns.

Provide leadership, coaching, and/or mentoring to a subordinate group as assigned.

Requires a high school diploma and at least 2 years of job-related experience. Successfully pass driver's license background check. Must have a valid driver's license and vehicle available for business use.

Excellent customer service skills. Experience working in parks environment or law enforcement. Supervisory experience. Experience writing reports. Strong verbal and written communication skills. Ability to utilize resources provided and determine the best course of action for the situation.

Indoor and outdoor county worksites in all weather conditions, depending on the assignment. Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness. Including night driving on roadways and park trails. Hearing abilities required for general and phone communication, signals, and machine sounds. Assignments require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standing. Physical activity may include repeated bending, stooping, reaching, twisting, prolonged walking on sloped or uneven terrain and handling/carrying equipment. Ability to detect, discern, and tolerate a wide range of scents required for safety and performance of essential duties. Cognitive abilities required include problem-solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skills. Regular lifting of 0-25 lbs., occasional lifting of up to 75 lbs.

Equipment used includes computers, phones, and standard office equipment in addition to various park maintenance equipment depending on assignment. Park maintenance equipment may include but is not limited to hand and power tools, shovels, sledgehammers, post hole diggers, weed whips, ladders, wheelbarrows, various light and heavy equipment, chemicals, personal protective equipment, and weather-appropriate gear. Driving is required for this position and staff must have the ability to use a variety of mowers, tractors, pickup trucks, UTVs, and boats. Exposure to toxic or caustic chemicals, fumes, airborne particles, prolonged vibration from machinery, and other hazards is possible while performing essential duties. Travel between work sites may require driving a county vehicle and/or a personal vehicle. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.