Analyst, Channel Operations

Analog Devices Job

Analog Devices, Inc. (NASDAQ: ADI) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™.

Job Role and Responsibilities

• As DRI for distribution channel return material authorization (RMA) process:
• ensure frictionless handling of returns from start to finish
• adopt a strategic approach on the assigned functional process area
• look for opportunities to drive process excellence, i.e. efficiency (cycle time) and effectiveness (0% processing errors)
• work with the lead & manager to execute on process enhancements
• Build data-driven metrics and track performance improvements over time
• Ensure RMA credits are followed through to completion and distribution partners are given detailed status by the end of the cycle
• Develop strong relationship with the QA team, warehouse team and distribution partners to ensure seamless resolution of issues
• Review and update documentation annually to keep as current as possible (internal training document + distributor packet)

Minimum Requirements

• BA degree in Finance/Accounting
• Strong Excel skills and data analysis
• Detail-oriented and organized, able to multi-task with minimal supervision
• Strong written and verbal communication skills
• SAP S4/HANA experience preferred
• Willing to relocate to Bonifacio Global City office on hybrid set-up

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.