Lead Service Planner - 90287629 - Washington

Lead Service Planner - Washington

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

Evaluate schedule and fleet deployment adjustments to enhance route financial outcomes and operational efficiency, with a specific emphasis on route and service expansion.

Essential Functions

Lead and recommend changes: Use quantitative analyses to suggest schedule, fleet deployment, and other adjustments for Amtrak train operations.

• Develop contacts and gather information: Establish contacts within Amtrak and government partners to vet proposals and assess stakeholder input.
• Apply comprehensive understanding: Utilize thorough knowledge of Amtrak operations, data sources, and interdepartmental relationships.
• Coordinate cross-functional initiatives: Lead efforts to develop, implement, and evaluate schedule changes, fleet deployment changes, and expansion plans.
• Lead reviews and assessments: Oversee evaluations of route financial performance and the development of annual schedule and fleet deployment plans.

Minimum Qualifications

• Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
• Plus 6 years of relevant work experience.

Preferred Qualifications

• Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
• Plus 8 years of relevant work experience.

Knowledge, Skills, and Abilities

• Proficient in written and oral communication, presentation, facilitation, interpersonal skills, time management, conflict resolution, and investigation
• Demonstrated ability to communicate effectively both verbally and in writing
• Proven experience in managing multiple projects simultaneously using appropriate administrative tools and controls
• Familiarity with Microsoft Office Suite, including Excel, Word, and PowerPoint, demonstrated
• Outstanding analytical skills and understanding of quantitative concepts
• Skilled in use of personal computer software and applications (including but not limited to Excel, Word, Access and PowerPoint)