Sales Development Operations Manager

Sales Development Operations Manager

Amprius Technologies, Inc. is a leading manufacturer of high energy and high-power lithium-ion batteries, producing the industry's highest-known commercially available energy density cells. The Company's corporate headquarters is in Fremont, CA where it maintains an R&D lab and a MWh-scale manufacturing facilities for the fabrication of silicon anodes and cells. For more information about the company, please visit www.amprius.com.

The Salesforce Sales Development Operations Manager will play a critical role in scaling Amprius' top-of-funnel execution by owning and optimizing Salesforce to support SDR prospecting, lead qualification, routing, and early-stage pipeline creation.

The ideal candidate combines hands-on SDR experience with deep Salesforce expertise (Sales Cloud administration, reporting, dashboards, and automation). You will partner with Sales and Ops leadership to standardize workflows, improve data hygiene, and deliver reliable performance insights across UAV, LEV, aerospace/defense, and consumer electronics markets.

Key Responsibilities

• Own and optimize Salesforce for SDR and early-funnel workflows (Leads, Contacts, Accounts, Opportunities, Campaigns)
• Design and maintain lead lifecycle management, including routing/assignment rules, queues, SLAs, and handoff processes
• Create, build, and maintain Salesforce dashboards and reporting (standard and custom report types, Lightning dashboards) to track SDR and early-funnel KPIs (activity, conversion, meetings set, and pipeline sourced)
• Maintain data integrity (field standards, deduplication, enrichment, imports/exports) and enforce CRM governance
• Configure and improve automations (Flow, validation rules, approvals) to reduce manual work and increase compliance
• Administer, troubleshoot, and serve as a power user for integrations with prospecting and engagement tools (e.g., LinkedIn Sales Navigator, Apollo/ZoomInfo, HubSpot, Outreach/Salesloft)
• Partner with Sales leadership on account segmentation, territories, ICP targeting, and outbound campaign execution
• Develop training materials, SOPs, and enablement to drive consistent SDR adoption and CRM best practices
• Provide day-to-day Salesforce support for SDRs and Sales users; proactively identify and resolve process bottlenecks