Senior Technical Account Manager

Senior Technical Account Manager

AMPECO is one of the most innovative companies in the area of electric vehicle charging infrastructure – an industry that aims to change the world by making charging easier for everyone. As electric vehicles (EVs) are bringing in a transformation of our transport and mobility sectors, AMPECO is at the forefront of a grand revolution and we're just getting started. Our product – AMPECO EV Charging Platform is a business-critical SaaS platform used by companies to manage their electric vehicle charging infrastructure, processes and energy use. It's already in use by companies all over the world – from North and South America to Europe, Asia and Australia. Our team is highly motivated, capable, and committed to our mission. We are looking to expand it with like-minded capable people, eager to give, learn and grow together with us.

About the role

We're looking for a quick-thinking, vibrant and relationship-driven individual to join our global team as a Senior Technical Account Manager. If you're looking for a fast-paced environment with massive growth potential and challenging problems, this is the place for you. As the Senior Technical Account Manager, you will be serving as a bridge between client needs and technical capabilities. You will facilitate the growth of our customers by handling complex use cases and aligning them with technical aspects of our solution. If you thrive on problem-solving and driving innovation, the role is a unique opportunity for you to make an impact for enterprise clients during their EV charging journey.

Responsibilities

• Own a portfolio of enterprise clients, building strong relationships and understanding their business and technical environments deeply;
• Serve as the primary point of contact for strategic and business topics, ensuring seamless alignment between customer goals and our platform capabilities;
• Translate customer needs into structured requirements and collaborate with product, engineering, and solution teams to evaluate feasibility, scope, and delivery timelines;
• Analyze and navigate complex customer technical use cases to recommend scalable solutions and guide implementation decisions;
• Match clients' business needs with our development processes and existing product capabilities;
• Work closely with product development teams to assess the feasibility and scope of client needs/requests;
• Travel occasionally to meet clients, attend industry events, and represent AMPECO, fostering long-term client engagement and trust;
• Stay updated on the latest technologies and industry best practices to continually enhance technical expertise;
• Identify and surface feedback, patterns, or product gaps to internal stakeholders to improve our platform offering.

Your Profile

• 3+ years experience as an Account Manager or on a similar position in a software development context;
• Proven experience on account management, project management or similar role, preferably in B2B SaaS or with complex B2B products;
• Expertise to build and maintain relationships from scratch and present a personable approach;
• Technical proficiency and ability to understand complex software architecture;
• Proficiency in stakeholder management and coordination;
• Curiosity toward industry trends and technology developments;
• Excellent time management and organizational skills;
• Fluency in English;
• Other languages are considered a significant benefit (German, Spanish, French).

What We Offer

• Opportunity to join a fast-growing company on the path to become a global industry leader;
• Opportunity to work with amazing, highly experienced people;
• Flexible work hours;
• Bonus day-off to celebrate your birthday;
• 5 additional vacation days per year, after your first year with the company;
• Social events and awesome team buildings;
• Medical insurance for you and for your family, with great coverage;
• Monthly shared mobility allowance (covers Spark, GOeGO);
• EV week – you get a company electric car for yourself for a week every 1-2 months.

Our team at AMPECO is deeply committed to our mission and we're looking for like-minded individuals eager to give, learn and grow with us. If you're passionate about innovative technology and want to make a real impact in the e-mobility sector, we want to hear from you. Join AMPECO in building the future of EV charging! Our interview process is entirely remote. Only shortlisted candidates will be contacted.