Solutions Engineer Intern - Remote Eligible

Solutions Engineer Intern

social.plus is on a mission to help brands and creators own their communities instead of renting them on third-party social platforms. As engagement on traditional social media declines and algorithms become more unpredictable, social.plus empowers enterprises to build curated digital communities directly within their own apps, driving higher engagement, retention, and lifetime value.

For consumer apps, engagement is everything. social.plus is designed to help brands keep users inside their ecosystem rather than losing them to external platforms. By embedding community features within an app, brands can foster deeper interactions, increase user retention, and unlock new monetization opportunities.

Your impact: As a Solution Engineer Intern, you will be the crucial first line of defense for our developer experience. You will act as the first 'customer' for all our technical documentation and developer tools, ensuring that integrating with social.plus is a seamless, intuitive, and world-class experience. Your detailed feedback will directly shape the quality of our SDKs, APIs, and guides, empowering thousands of developers to build thriving communities faster and more effectively.

Your team: You will be a part of the Technical Success and Support team, a highly technical group that serves as the bridge between our Product/Engineering teams and our customers. This team is obsessed with the developer experience and customer success. You will collaborate closely with Product Managers, Engineers, and the Technical Success & Support teams to ensure our technical resources are accurate, clear, and comprehensive.

Your day-to-day responsibilities: Act as the first developer-user for our technical documentation, following tutorials, guides, and API references to ensure accuracy and clarity. Test and validate our SDKs and APIs across various platforms, including iOS (Swift), Android (Kotlin), Flutter, Web (TypeScript/React), and our server-side APIs. Identify, document, and report bugs, inconsistencies, and areas for improvement in our documentation and developer tools. Develop simple proof-of-concept applications using social.plus features to validate functionality and the end-to-end developer journey. Collaborate with the Technical Success and Support teams to reproduce, diagnose, and verify customer-reported technical issues. Provide clear, concise, and actionable feedback to technical writers and engineers to enhance the overall developer experience.

Your ideal profile: Currently pursuing or recently graduated with a degree in Computer Science, Software Engineering, or a related technical field. Hands-on experience with at least one mobile or web development technology (e.g., Swift/iOS, Kotlin/Android, TypeScript/React, Flutter). A strong problem-solver with a meticulous eye for detail and the ability to systematically test software and documentation. Excellent written and verbal communication skills in English, with the ability to articulate technical concepts clearly. A proactive, curious, and self-motivated learner who is eager to work with new technologies and has a deep sense of empathy for the developer community.

What's in it for you: Be part of a category-defining company —we're changing how brands build communities. Total creative freedom —bring wild marketing ideas to life with a team that supports experimentation. Global, remote-first culture —work with top talent across different countries. You are required to work from the office 3 days a month. The rest of the days, you are free to work wherever you feel most productive in Thailand. Visibility, Inclusion, and Autonomy —We'll provide guidance and support while granting you full visibility into your achievements, inclusion in all team meetings to absorb as much as you can, and the freedom to propose your ideas. Proactivity is highly valued and encouraged at all times. Sponsored Weekly Sports Sessions —Stay active and connect with colleagues! We sponsor various sports like badminton, tennis, and pilates to keep you moving and having fun together offline. Global Diversity —You'll work with an international team of professionals with a hugely diverse cultural background that embraces 15 nationalities.