Sr. Manager – Portfolio Operations And Marketing Investment Optimization Lead

Sr Manager - Portfolio Operations And Marketing Investment Optimization Lead

Join our team at Amgen Capability Center Portugal, the #1 company in Best Workplaces™ (201–500 employees category) in 2024 by the Great Place to Work Institute. With over 400 talented individuals from more than 40 nationalities, our Lisbon center thrives at the intersection of innovation, excellence, and inspiration. This is your opportunity to explore the future of healthcare through technology and digital innovation, supporting our mission To Serve Patients.

The Amgen Capability Center in Lisbon (ACCP) is seeking a Sr. Manager, Marketing Investment Optimization (MIO) Lead to oversee and guide all ACCP-based MIO employees. This leader will ensure delivery of high-quality, contextualized analytics, aligned with brand strategies and will serve as the central point of coordination for Portugal's MIO contributions within the other global teams. The role will report into ACCP leadership with a dotted line to the US-based MIO Senior Director.

In this vital role you will:

• Oversee and coach ACCP-based portfolio ops employees (Marketing investment optimization, Media Analytics and Data Strategy teams) to ensure robust, high-quality analytics that follow best practices, standard frameworks, and rigorous methodologies.
• Ensure analytical outputs are tailored and contextualized to brand strategies, providing actionable insights to business partners.
• Drive cross-country coordination between Portugal, US, and India-based teams to foster effective collaboration, eliminate duplication, and maximize synergies across deliverables.
• Partner closely with senior CD&A and MIO leadership and cross-functional stakeholders to ensure consistency, alignment, and impact of Portfolio Ops deliverables.
• Recruit, mentor, and develop ACCP talent, ensuring continuous growth, capability-building, and career development opportunities.
• Coordinate and oversee relationship with data vendors to ensure their deliveries are meeting contractual agreements with timely and accurate delivery.
• Represent Portugal's CD&A function within the ACCP leadership structure and contribute to building Lisbon as a global analytics hub.

What we expect of you:

• Degree Educated.
• Experience in pharmaceutical or healthcare analytics, with an understanding of marketing mix modeling, causal inference, campaign analytics, digital analytics, and similar areas.
• Familiarity with business intelligence tools such as SQL, Python, R, Tableau, Power BI, or equivalent visualization platforms, ideally with prior hands-on experience.
• Understanding of US healthcare market landscape.
• Understanding of both HCP and DTC digital marketing channels and their role in the overall brand marketing plan.
• Proven ability to lead teams, influence stakeholders, and coordinate cross-country efforts.
• Demonstrated ability to mentor and develop team members within a matrixed, global organization.
• Advanced project management skills (organizational and planning), with the ability to manage multiple priorities simultaneously.
• Skilled communicator able to present complex analyses in clear, actionable terms for business stakeholders.

What you can expect of us:

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits,
• Flexible work arrangements, including hybrid opportunities

Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.