Job Service Engineer Japan

Service Engineer Japan

Location: Osaka, JP, 5320003

Business Unit: Spectro

We are looking for a Field Service Engineer as soon as possible:

Installation, repair, maintenance of analytical instruments for ICP-OES Spectrometer

May resolve/troubleshoot implementation problems

Efficiently and effectively diagnose and solve instrument issues in a timely and resourceful manner

Creating technical documentation and report to external and internal of the company, such as customers, service team, sales team and headquarters

Efficiently manage service workload and plan day to day activities

Request creating quotation of parts and service jobs to the team member such as administration staff

Correspondence with customers by phone or email

Exchange technical information with the German headquarters in English

Area of responsibility: Chubu, Kinki, Chugoku, Shikoku, Kyushu

Working location: Osaka

Experience:

More than 3 years experiences of field engineer for analytical equipment or industrial machinery

Qualifications/Requirements:

Driver's license

English skills: Basic English (Mainly writing and reading, Equivalent to above TOEIC 400.)

Educational background: High school graduate or above

Ability to overcome difficult tasks with a tenacious mind

Ability to assess complex situations and work flexibly

Ability to have a cooperative mind with customers and team members

Independence on mind and aspiration personality

Must be a self-starter, able to work with minimal supervision in an isolated environment

Technical Experience:

Knowledge and experience within the analytical instruments (good to have)