Veterinary Assistant/customer Service Representative

Veterinary Assistant / Client Service Representative

Windy Hill Veterinary Hospital is a AAHA-accredited veterinary practice committed to excellence in both patient care and client service. We believe strong communication and high medical standards are equally essential to a successful hospital.

We are seeking a full-time, cross-trained Veterinary Assistant / Client Service Representative to support both our medical and front-desk teams. This role is ideal for someone who enjoys variety, adaptability, and working collaboratively across departments. Training will be provided for success in both areas.

Clinical Support:

• Assist doctors and technicians during exams and procedures
• Safely restrain and care for patients following AAHA standards
• Prepare and maintain exam and treatment areas
• Support basic patient care and accurate recordkeeping

Client Service Support:

• Greet clients and patients professionally and compassionately
• Schedule appointments and manage phone communications
• Process payments and review estimates and invoices
• Communicate clearly with clients regarding services and next steps

Qualifications:

• High school diploma or equivalent required
• Experience in veterinary medicine, animal care & customer service
• Willingness to cross-train and work in both roles
• Strong communication, organization, and multitasking skills
• Comfort working in a fast-paced, high-standard environment
• Animal handling skills & knowledge of clinical procedures.

What Makes Us Different

• Referral program – join our team, bring your friends, and get paid!
• Career development and advancement opportunities.
• CE programs provided by AmeriVet at NO cost to you!

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.