Customer Service Representative

Client Service Representative

South Corona Pet Hospital is looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

Salary: $17–20 per hour depending on experience and education

Schedule: Part-time up to 28 hours per week, Mon, Tues, Wed, Fri, Sat; 4 to 5 hour shifts.

Location: 1551 E Ontario Ave STE 101, Corona, CA 92881

Who We Are

South Corona Pet Hospital is a team-focused, fun place to work and care for all the furry friends. We have been providing complete pet health care in South Corona, Riverside, and the surrounding areas since 2007. We aim to provide owners with sound, honest choices for their pets and to provide our patients with excellent and compassionate medical care. We strive to give our customers the best personalized service possible and to create a friendly, professional work environment for our excellent staff!

Who You Are

If you have a professional, friendly personality and love to help people and their pets, you will fit right in with our Client Service Team!

• High School Diploma or equivalent required
• 1+ years of customer service experience in a veterinary, dental, or medical clinical setting required
• 1+ years using a Point-of Sale (POS) system preferred
• Experience processing financial transactions, payment plans, billing and insurance preferred
• Knowledge of veterinary medical terminology and procedures preferred
• Technologically proficient and comfortable with veterinary or medical record keeping software and other digital communication tools
• Professional and friendly phone etiquette
• Exceptional communication and interpersonal skills
• Very detail-oriented
• Demonstrated ability to multitask and perform in a fast-paced, client-facing environment
• Ensure a clean, safe and organized work environment