Process Engineer - service Delivery (remote Opportunity) - Remote Eligible

Join Us—Where Your Career Is a Force for Good!

Joining The American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: The Process Engineer plays a critical role in advancing Service Delivery and driving excellence. This position requires the ability to understand technical problems and solutions within both the current and future business environment. You will leverage strong analytical skills to assess complex data, diagnose issues, and propose thoughtful, strategic solutions that enhance operational performance.

In this role, you will design and implement lean processes and efficient workflows. You will support the development, review, approval, and execution of regulatory and operational processes across Service Delivery.

The Process Engineer ensures that all process implementations are delivered on time, within scope and budget, and aligned with business unit goals—while continuing to monitor operational execution post-implementation.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Oversee and coordinate business process analyses, needs assessments, and preliminary cost/benefits analyses to align solutions with business initiatives and improve processes by understanding and controlling variation.

• Review proposals for process improvement and gap analyses between current processes and the desired state, design complex new processes and lead transition planning.
• Contribute to the business unit process engineering plan and integrate it with the corporate plan.
• Contribute to large, complex projects that have enterprise-wide impact and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools.
• Participate in continuous review and updates to ensure that processes meet changing business unit conditions to develop short- and long-term system plans.
• Serve as senior advisor and participant in planning and prioritization for business process engineering-related activities.
• Apply industrial engineering principles to design and recommend efficient layout configurations for distribution facilities based on available space and operational needs.

Pay Information: The salary range for this position is $105k- 122k. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

This job will be posted for a minimum of 10 days and extended if the applicant pool needs to be expanded.

This role is not eligible for relocation assistance.

WHAT YOU NEED TO SUCCEED: 4-year college degree in Business, engineering, or related field. Minimum 7-10 years of related experience. Strong organizational skills with the ability to handle multiple priorities; effectively analyze problems and recommend appropriate solutions. Excellent written and oral communication skills and ability to deal with all levels of staff. Knowledge of word processing, spreadsheet, database, and presentation applications preferred. May travel and participate in meetings and conferences throughout Red Cross system. Must demonstrate expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition. Must understand technical problems and solutions in relation to the current, as well as the future business environment. Skilled in analyzing complex data, diagnosing issues, and proposing thoughtful, strategic solutions. Experience designing lean processes and efficient workflows. Ability to travel up to 20%, as business needs arise.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE: High level of understanding of the organization's business systems and processes as well as industry-wide requirements. Lean Six Sigma certification is highly desired. Experience in Industrial Engineering, and applying industrial engineering principles.

BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.