Business Operations Coordinator

Business Operations Coordinator

Joining The American Red Cross is like nothing else – it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

This role is not eligible for relocation assistance.

Where Your Career Is A Force For Good (Key Responsibilities):

• Financial Administrative Support: Provides administrative budget support including expense coding; financial report dissemination, initiating, monitoring and approving regional procurement transactions, Collaborates with department leaders to ensure that programs are executed within budget. Ensures location processes are established and functioning for all cash and card transactions. Supports department directors with analytics for monthly forecasting of expenses.
• Lead System User/Trainer for Business Applications and IT Services: Utilizes appropriate systems and trains staff in their use. Troubleshoots phone and computer issues for Region. Reviews and assists with tech services requests.
• Facilities/Asset Management Support: Ensures repairs are completed within budget and appropriate system is used to pay vendors. Develops and maintains relationships with vendors supporting each physical location. Obtains proposals for potential new vendors. Provides information/data needed for developing Business Plans for real estate transactions. Is liaison with other sectors for shared facilities/assets. Updates risk management system with current values/status as appropriate.
• Fleet Management Support: Maintains fleet inventory records. Ensures appropriate and timely maintenance. Files and maintains insurance claims and follow up with estimates/repairs. Is liaison with Fleet Management in other sectors.
• Events: Participates in planning events meetings. Maintains insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items including alcohol.
• Reports/Data Information: Provides guidance and data for grant reporting. Prepares various internal reports. Responds to internal/external requests for information and/or documentation. Acts as Region point of contact for FOCIS information.
• Operations SOPs: Develops, maintains and distributes a regional SOP Manual. Provides training to ensure consistent processes/procedures related to operations functions throughout the Region.
• Volunteer Coordination: May coordinate and train volunteers to assist with less complex daily transactional work such as data input, clerical support, etc.

What You Need To Succeed (Minimum Qualifications):

Education: Associate's degree in Accounting, Business or Public Administration required. Applicable experience may be applied towards education requirement but must be in addition to years experience required below.

Experience: Minimum 2 years' financial or facilities administrative support experience in community organizations, government agencies, non-profit organizations or business. Experience working effectively with volunteers and board members. Experience in coordinating finance and administrative functions including information systems and facilities.

Skills and Abilities: Ability to plan, prioritize and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and ability to work with attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Other: Proficient with MS Office software, including Word, Excel, PowerPoint and Outlook. Strong knowledge of federal, state and local employment laws. Travel: Travel is required throughout the Region. Some out-of-region travel may also be required.

What Will Give You The Competitive Edge (Preferred Qualifications):

Good team player

Problem solver

Ability to reach out to others

Must be able to make phone calls

Must be willing to travel to other chapters

Willing to drive larger fleet vehicles (Sprinter Vans)

Benefits For You:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

Medical, Dental Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO: Starting at 15 days a year; based on type of job and tenure

Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance: Short + Long Term

Service Awards and recognition