Clinical Investigator, RN - Educational Services

Clinical Investigator, RN

The Clinical Investigator, RN plays a critical role in ensuring clinical quality and safety across our healthcare staffing operations. This position is responsible for leading investigations into clinical incidents and performance concerns, analyzing trends, and supporting policy and quality improvements. The Clinical Investigator, RN collaborates with risk management, legal, compliance, and clinical ops to ensure compliance with regulatory standards, drive continuous improvement, and promote a culture of accountability and excellence in patient care.

Essential Duties and Responsibilities

• Intakes, investigates, and resolves non-privileged investigations in collaboration with legal, HR, and compliance, as necessary
• Interviews external clinical staff and gather relevant data in furtherance of the investigation and root cause analysis
• Maintains accurate, timely documentation within the investigation file
• Tracks and analyzes clinical trends across assigned business line
• Collaborates with Legal and Compliance to ensure investigations are thorough and compliant
• Contributes to corrective action planning and resolution
• Presents monthly reports and insights to Clinical Risk team
• Supports the Quality Assurance and Performance Improvement (QAPI) program with data insights and quality improvement recommendations
• Streamlines auditing processes to ensure accurate, real-time data capture
• Identifies systemic risks and recurring issues through investigation and trend analysis
• Participates in root cause analysis (RCA) and failure mode and effects analysis (FMEA)
• Develops and implements risk mitigation strategies in collaboration with the Clinical Risk Manager and Dept Compliance Officer
• Conducts research as needed to ensure compliance with all regulations and standards
• Supports alignment with The Joint Commission Accreditation Standards and federal/state regulations
• Works closely with clinical operations team and leadership to foster a culture of safety
• Serves as a clinical resource and liaison during investigations and quality initiatives
• Utilizes case management software and analytics tools to support investigations
• Recommends improvements to digital tools and workflows for greater efficiency
• Performs other related duties as assigned

Minimum Requirements

• School nursing experience required
• Valid and active Registered Nurse (RN) license within the United States
• Bachelor's degree in nursing (BSN) required; master's degree preferred
• Minimum of 5 years of clinical nursing experience required, with a focus on quality improvement and risk management in healthcare settings
• Strong analytical skills and experience with data collection and analysis
• Familiarity with regulatory requirements in the healthcare space
• Excellent communication and interpersonal skills, proficiency in the English language is required
• Proficient in Microsoft Office Suite and data analysis tools