IT Support Technician

IT Support Technician

Amentum is seeking a hands-on Network & IT Support Technician to manage our physical network infrastructure and provide essential connectivity support to our users. You will be responsible for the "boots-on-the-ground" technical work, including installing network hardware, maintaining cabling, and ensuring all IT assets are accurately tracked.

This position is reserved for Bahamian citizens only. Must be a citizen of the Bahamas.

Essential Responsibilities:

Network Installation & Connectivity

• Deploy and configure Wi-Fi Access Points (WAPs) to ensure optimal signal coverage throughout the facility.
• Install and mount network equipment, including routers, switches, and patch panels in server racks. Connect workstations, printers, and other peripherals to the local network (LAN).
• Run, pull, and terminate copper (Cat5e/Cat6) and low-voltage cabling.
• Troubleshoot physical layer issues, such as damaged jacks, faulty patches, or cable interference. Organize and label cabling within server closets to meet industry standards.
• Perform basic network testing using diagnostic tools (e.g., cable testers, ping, tracert) to verify connectivity.
• Identify and resolve roadblocks in LAN infrastructure that prevent users from accessing network resources.

Inventory & Documentation

• Maintain a detailed physical inventory of all IT assets, including serial numbers, locations, and status.
• Document network layouts and cable paths to assist with future upgrades or repairs.

Required Skills & Qualifications

• Technical Proficiency: Hands-on experience with hand tools and power drills for mounting equipment and running conduit.
• Networking Knowledge: Familiarity with TCP/IP, Wi-Fi standards, and basic router/switch configuration.
• Physical Stamina: Ability to climb ladders, work in confined spaces (crawl spaces/ceilings), and lift equipment weighing up to 50 lbs.
• Attention to Detail: Precision in cable termination (color-coding) and accuracy in maintaining inventory records.

Minimum Requirements:

• Associates Degree in IT or related domain
• 2 years IT experience as a Technician

Preferred Qualifications:

• CompTIA A+ or Network+
• Cisco Certified Network Associate (CCNA)
• BICSI (Building Industry Consulting Service International) for cabling standards.

Compensation Details: $18.00

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.