Customer Service Assistant

Customer Service Assistant

Location: Norwich, GB Department: Customer Service Full-time or Part-time: Full-Time Job Type: Employee Shift: On site

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Due to internal staff movement we have an opportunity for a Customer Services Representative to join our Customer Services Team in Norwich. The role will report directly to the Commercial Manager. In this role you will be responsible for managing a portfolio of customer accounts, working together with the Production and Sales Teams to deliver products from our extensive portfolio to support a range of clients, based in the UK and worldwide. You will work alongside colleagues to ensure customer needs are carefully met while making the most effective and efficient use of capacity & resources, and setting priorities where appropriate. The successful candidate will have a methodical & meticulous working manner, good communication skills across all levels of the business. They will be self-motivated, a strong team player, and be flexible and adept at juggling priorities and working under pressure. Excellent organisational, administrative and communication skills will be essential in this challenging but rewarding role, which will include an element of Planning alongside our Production teams. Ideally you will have experience in a customer services role, possess qualifications in English language & Mathematics, have good analytical & computing skills and be familiar with Microsoft Office packages. Come and join our team in Norwich, and help us grow and prosper together.

About Amcor Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.