Kundenservice (m/w/d) In Vollzeit/teilzeit Im Ambiendo Onlineshop

Customer Management Team Member

We are looking for an engaged part-time or full-time employee in the customer management department. You will support the customer management team in answering customer inquiries via email and phone. You will also advise our customers on questions regarding our high-quality home products. This includes high-quality home accessories from brands like JOOP!, Eva Solo, Pip Studio, Stelton, or Marc O'Polo. You will work with your colleagues in our stylish offices in the heart of Warendorf.

Responsibilities

As a customer management team member, you will work together with friendly, team-oriented colleagues to ensure the satisfaction of our customers. You will answer questions from our customers both by phone and email. After getting to know our high-quality product range, you can also advise customers on our products. Thanks to our high-quality, stylish, and diverse range, your tasks in customer management are very varied. Thanks to our modern, intuitive warehouse management software, you will quickly get into the processes and can help customers from day one.

Qualifications

• At least three years of experience in customer service/customer consultation
• Good/very good PC skills
• Very good German language skills / optional good English language skills
• Interest in varied home products from top brands
• Affinity for shopping online
• Motivation to support and help our online customers
• Self-confident and no fear if a difficult customer calls
• Team-oriented and communicative

Benefits

In addition to the flexibility of flexible working hours between 7 am and 6 pm (by agreement in the team) and a very collegial, helpful and creative team, you can expect attractive benefits such as free drinks (water, lemonades, cola, soft drinks, coffee) on site or purchases at our retail price. You will also receive modern work equipment, ergonomic office chairs, and cordless headsets. You will also receive compensation above the usual market level. You can also receive a job bike from us. We also offer the reimbursement of the 49€ ticket (or the equivalent monthly fuel costs). There is also the possibility to work from home in consultation. There are many reasons to start with us in addition to the attractive, varied work.