Strategic Growth Operations Manager

Strategic Growth Operations Manager

Amber is an entirely new way of thinking about buying, banking and selling energy – where home energy technology works to put money back in customers' pockets and accelerate the renewable energy transition. Everything we build is about making that possible and putting traditional retailers in the shade.

We believe the cheapest, fastest and most rewarding way to reach 100% renewables is to automate the growing wave of home batteries and EVs. Customers get direct access to the real-time wholesale electricity price and the technology to shift energy usage to the times when cheaper renewables are available in the grid and exported to the grid at times when the price they can be paid for it is highest.

We are backed by Australia's leading VCs (including Square Peg Capital, Main Sequence Ventures, Rubio Impact Ventures, and Breakthrough Victoria), impact-focused investors and individuals, and most recently by Commonwealth Bank, NRMA, Gentrack and ETF Partners (UK/Europe based).

We are growing rapidly and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia and the world towards a renewable future.

We're now at a critical moment in taking the business to real scale as we disrupt a huge market for the better. You'd be a part of a rapidly growing team of over 140, with expertise across energy, technology, marketing, and operations. We're committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.

Amber for Batteries unlocks more value for homeowners with batteries, driving down their energy bills and their payback periods. By storing energy when it's cheap and exporting it to the grid for wholesale feed-in rates of up to $19/kWh, Amber's software is completely changing the economics of home batteries and accelerating the energy transition.

Amber for EVs is our EV smart charging solution that helps EV owners save on their charging costs by using more cheap, renewable energy - whether that's their own excess solar energy, or renewable energy that's abundant in the grid.

About the Role

We are hiring a Strategic Growth Operations Manager to sit within the Marketing team and drive the operationalization of growth opportunities at Amber.

This is a hybrid role for an analytically minded operator who can move between strategy, analytics, experimentation and execution.

You will rigorously analyse growth levers using SQL and self-serve data tools and then work cross-functionally to put your insights into motion by designing tests, launching initiatives, and scaling what works.

You will work shoulder-to-shoulder with Product, Data, and Finance but ultimately own outcomes in the Marketing & Commercial Growth space, embedding scrappy growth-ops horsepower into the team.

What You'll Be Doing

Strategy & Commercial Operations

• Analyse growth performance to identify new commercial opportunities and prioritise high-impact bets
• Build business cases and implementation plans for new go-to-market initiatives
• Partner with Product to shape roadmap items from a marketing/commercial perspective

Execution & Experimentation

• Design, launch and run tests across acquisition, lifecycle, product marketing and channel levers
• Turn insights into action by bringing initiatives to life cross-functionally (marketing, product, data and operations)
• Support teams across growth to design, measure and optimize their campaigns for maximum performance

Data & Analytics

• Build dashboards, models and workflows in SQL, Google Sheets and visualization tools to inform decisions
• Create operational reporting and performance tracking that enables self-service insights across the growth team
• Monitor customer behaviour, cohort trends and retention to highlight risks and opportunities

Growth Project Delivery

• Stand up and deliver data focused growth initiatives that need to be hustled into existence
• Drive incremental revenue and customer engagement by owning end-to-end projects
• Build scalable growth processes and playbooks as Amber matures

What We're Looking For

• 4–7 years' experience in Growth Strategy, Operations, Analytics, Consulting, Product Marketing or a similar data-driven role
• Proven SQL skills and proficiency with analytics / BI tools (e.g. Looker, Tableau, Amplitude, GA)Proven track record in converting analytical insights into shipped initiatives
• Strong commercial judgement and structured problem-solving
• Hands-on startup mentality, comfortable rolling up your sleeves and operating in ambiguity
• Excellent communication and stakeholder management skills
• Bonus points: Experience in energy, fintech, consumer subscription businesses or growth-stage technology companies

Benefits

• At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber's long-term success.
• We're committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.
• You'd be a part of a rapidly growing team of over 140 with expertise across energy, technology, marketing, and operations.
• Be part of a growing technology start-up that will shape the future of household and grid energy use.
• Flexible working hours with provision for regular work from home arrangements and a central hub in Melbourne CBD.
• Equitable gender-neutral parental leave policies.
• An external Employee Assistance Plan (EAP) for mental health support.
• Competitive salary and share options in Amber.
• Annual Learning & Development budget to support your personal growth.

$130,000 - $150,000 a year

This is a full-time role to be based ideally from Melbourne, but we are also open to considering the right candidate anywhere within Australia.

We have an office in the Melbourne CBD, where we work flexibly between the office and home. For those based in Sydney we work from a co-working space in the city, and the rest of the locations in Australia work from home. We expect to remain Melbourne based but maintain flexibility between the office and WFH.

If this kind of work gets you excited, we'd love to hear from you! We know that no one ticks every single box in a job description, and that's okay. If this role excites you and you feel you could bring value, we would love to hear from you even if your experience doesn't line up 100% with the list above. At Amber, we believe diverse teams create the best ideas and outcomes. We welcome people from all walks of life and especially encourage applications from underrepresented groups. We are committed to creating an environment where everyone has equal opportunity to thrive regardless of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, or disability.

How to Apply

Please include your resume and a cover letter and tell us:

• How is Amber's model different from other retailers?
• Why do you want to join Amber?

Our hiring process will include the following steps:

• An initial screening interview with our Talent team
• A conversation with our head of Marketing (who is both the Reporting and Hiring Manager for the role) and a member of the Marketing team
• A take-home case study or assignment, designed to take no more than 2-3 hours to complete
• A follow-up case study discussion with our CMO and another member of the Data team
• A final conversation with one or two members of our Executive Leadership Team

We promise to be respectful of your time as an applicant while trying to be as thorough as possible in finding the right fit for our team.

Applications will be accepted only from candidates already based in Australia, preferably Melbourne with full working rights.

Shortlisted candidates will be contacted promptly. All other applicants will also be notified of the