Chef D'équipe, Développeur Logiciel - Opérations | Lead Software Developer - Operations

Lead Software Developer | Operations

Altitude Sports is a Montreal-based leading ecommerce retailer in Canada, working and playing at the intersection of fashion and the outdoors. Founded in 1984, the company offers best-in-class advice on premium gear and technical apparel, a members-only benefits program, and a curated selection of products for outdoor adventures and urban pursuits. Our team is united by a passion for excellence, bringing together diverse talents and interests. Despite our growth, we remain true to our roots as the local shop nearly 40 years ago. Dedicated to sustainability, we strive to minimize our environmental impact, ensuring our love for the outdoors is matched by our commitment to preserving it.

Our vision is to be the biggest little shop.

Our mission is to equip our clients with the most durable & well-designed goods through an ecommerce experience that's unequaled.

Our values are: Put the customer first. Just say it. Run with it. Have fun.

The role is to be a Senior Software Developer, Tech Lead you'll be a key technical leader within an agile team, focusing on the operational health and resilience of our e-commerce platform. You'll drive the operational side of the storefront and backend systems, being a key pillar of a team of both front-end and back-end developers to ensure smooth and efficient operations. You will have the opportunity to take full ownership of the performance and resilience of multiple products, becoming an authority on the business processes and value they create. You will experience many facets of the world of ecommerce web development with a domain and event driven architecture that is scalable and reactive, working with live data all deployed on the cloud.

What you will do:

• Senior member of a team of developers, serving as a key pillar for your squad and ensuring the operational excellence of the storefront and its backend systems.
• Lead the investigation and resolution of complex, multi-system issues and production incidents, conducting thorough root cause analysis to design durable, preventative solutions.
• Work directly with stakeholders to align technical initiatives with business goals and operational needs.
• Coordinate with other Leads, Senior Software Developers and Engineering Managers from other teams to solve systemic issues and improve overall system health.
• Drive continuous improvement by identifying patterns that reveal architectural risks and implementing long-term solutions.
• Ensure product resilience by leading the automation of tests and improving CI/CD processes.
• Contribute as a key player in code reviews, documentation, and planning.
• Demonstrate strong communication by articulating complex ideas to diverse audiences and anticipating communication breakdowns to proactively resolve them.

Who you are:

• 6+ years of professional experience with modern programming languages, preferably in e-commerce (e.g., React, Python, NodeJS). We're looking at either a strong background in frontend development with some experience with backend development or the other way around.
• 4+ years of experience with SQL and NoSQL databases.
• Deep understanding of web analytics, accessibility and SEO.
• In-depth knowledge of software design patterns and architectural patterns like layered or event-driven architecture.
• Hands-on experience with cloud technologies such as AWS, Kubernetes, containers, and CI/CD pipelines.
• Experience with monitoring and observability tools (e.g., Datadog, Splunk, Prometheus, Grafana).
• Demonstrated ability to mentor junior developers and lead technical discussions.

What's in it for you:

When we do work that matters, we feel engaged and happier. The same goes for benefits: so we provide you with health, learning and well-being tools to help you reach your goals. Some of these include:

• Discounts on outdoor and fashion brands for you and your family
• Full access to Telemedicine services
• Comprehensive health and dental coverage
• 5 Personal Days
• 20 hours of paid to volunteer and support our community
• Learning and development opportunities
• A balance between working from home and working at the office.
• A modern workspace in the heart of Montreal's Little Italy for local candidates
• A chance to participate in social committees, sports teams, group outings and contests

Altitude Sports is committed to cultivating a work environment that champions inclusivity. We empower each team member to embrace their authentic selves and celebrate the diverse perspectives that uniquely enrich our collective. We extend a warm invitation to all individuals irrespective of factors such as race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. We can't wait for you to create your own adventure with us!

Basic proficiency in French is imperative for all positions, given our operating context in Quebec. Positions involving exchanges with customers or external parties located outside Quebec require proficiency in English as an essential requirement. We will also give priority to candidates residing in Montreal during the recruitment process. However, we may consider recruiting talents from outside the region to ensure the quality and diversity of our team.