Sr Systems Engineer(logic Monitor)

Sr Systems Engineer(Logic Monitor)

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Mandatory Skills

• 5+ years of experience with Windows + Linux systems and Logic Monitor
• Must be willing to work in 24X7 shift environment
• System engineering experience supporting Enterprise Operations.
• Willing to work in 24X7 shifts and adjust schedule to fit deployment/maintenance events.
• HA/Cluster, IIS, Powershell and Shell script
• Common system Monitoring tools - Logic Monitor
• Able to perform L2 level activities in Windows and Linux server environments.
• Experience with Windows and Linux Patching & Security remediation to keep environment compliant.
• Responsible for monitoring performance and system usage.
• Experience with remote Hardware/Software monitoring and Administration.
• Experience working within Change Controls with limited maintenance in Microsoft Windows and RHEL Linux Systems.
• Exceptional troubleshooting skills.
• Knowledge of Data Center operations and vendor handling.
• Working and resolving alerts within SLA.
• Experience working in a culturally diverse environment.
• Ability to be proactive and work independently with limited direction.
• Excellent Communication & Email Skills are mandatory.

Responsibilities

• Responsible for the configuration, installation, upgrades, performance monitoring, security, and continual improvement of Windows and Linux Servers.
• Responsible for supporting our systems and applications, including Azure, VMware, Windows, Linux systems.
• Responsible for deployment of new solutions by following documented processes.
• Responsible for continuous improvement and enhancement of Infrastructure related services. Monitor and resolve the issues proactively.
• Analyze technical and business needs and recommend solutions
• Maintain positive relationships with client, end users and vendors, and consultants.
• Maintain current working knowledge in the area of systems and hardware, and incorporate new developments into the future systems of the enterprise

Job Description

• Experience supporting highly-available cross enterprise Shared Services applications on a large, global network.
• Experience with application administration, architecture and deployment processes.
• Experience working with Development Teams to provide support and feedback for troubleshooting application/deployment issues.
• Able to handle multiple tasks and possess proper time management skills with a focus on establishing priorities.
• Knowledge of Change Control/RFC processes.
• Excellent problem-solving skills, along with the ability to work independently, as well as part of a cross-functional team.
• Ability to work on complex problems where analysis of situations or data requires in-depth evaluation of various factors which often require interdisciplinary collaboration.
• Ability to communicate clearly with technical and non-technical teams.