Représentant Livreur / Route Sales Representative

Route Sales Representative

Job Summary: The Delivery Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.

Essential Functions: - Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. - Handle and process customer payments. Keep route paperwork current. - Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. - Monitor and report competitive activity. Keep service agreements current and renewed. - Return from route and off load soiled textiles in the receiving area of facility. - Accurately prepare route paperwork and follow check-in procedure. Actively participate in promotions and contests, training and audits. - Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis. - Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.

Additional Functions: - May work with and support other service personnel as required by supervision.

Qualifications: - Have and maintain a valid drivers license, CDL when applicable. - Have and maintain a driving record free of chargeable accidents, speeding or safety violations. - Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving. - Demonstrate excellent skills in customer service and route sales. - Knowledge of English is an asset, ability to comprehend and follow direction, as well as good time management skills and team player. - Recognize colors, sizes and types of product and count, add and subtract accurately. Education: - High School graduation or similar experience.

Travel Requirements: - Daily, by delivery vehicle within a route.

Typical Environmental Conditions: - Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. - Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity: - Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 70lbs.

Compensation: Salary from 50000 to 65000 a year. Bonus of 500$ after probation period completion. Permanent, 40 hours a week, on 4 days. Possibility to do overtime. Amazing social vantages program (Assurances, fond de pension). Free parking, accessible by Metro/ buses.