Infrastructure Engineer

Infrastructure Engineer

The Infrastructure Engineer is responsible for the configuration, deployment, and life-cycle maintenance of the infrastructure environments supporting ATEC Spine's business operations. They are primarily responsible for the design of all infrastructure components for the organization, as well as execution of projects to implement the designed environments. The candidate must have demonstrated experience in the management, operation and upkeep of complex, scalable, highly available infrastructure, including physical, virtual, and cloud environments.

Job Responsibilities

• Ownership of production technology systems in a hybrid cloud/datacenter environment
• Manage and support Active Directory (Directory Services, DFS, DNS, GPO) and VMWare technologies, and educate supporting infrastructure teams on the continual operations tasks required
• Lead the Server Administration activities and implement efficiencies into ATEC's server management practices
• Monitor production systems, respond to and troubleshoot incidents, and assist the team with the implementation/improvement of monitoring capabilities and response
• Manage the vision, design, and deployment of cloud infrastructure, including computer, storage, network systems, and applications
• Provide cloud hosting service management strategy, process, and procedures across the organization
• Lead a consistent, measurable process to operationalize and scale cloud-based strategic initiatives and execution
• Identify and implement critical KPIs and metrics necessary to manage and monitor the performance of overall operations including capacity, availability, budget, and inventory.
• Manage adherence to security and compliance safeguards, policies and procedures
• Ensure compliance and certification regarding relevant standards as well as regulations (e.g. Sarbanes-Oxley, GDPR, HITRUST)
• Proactively communicate with key stakeholders regarding the system availability status, scheduled maintenance windows and product performance

Essential Duties

• Ability to collaborate with resources across multiple disciplines
• Ability to design and document complex workflows
• Strong proficiency in managing DNS, DFS, SMTP
• Strong proficiency in VMware VSphere and cloud management technologies
• Well-rounded knowledge of networking (LAN, WAN, VMPLS, VLAN, Routing, Firewalls, etc.)
• Well-rounded knowledge of storage solutions and managing such solutions
• Excellent communication skills both written and verbal, flexibility in concepts and action, able to handle aggressive, mission-critical deadlines
• Looks for areas of improvement and suggests changes, rather than waiting for direction
• Excellent team player - proven ability to resolve problems professionally and systematically
• Manage global infrastructure with a high percentage of uptime, high velocity on ticket resolution and issue remediation
• Ability to quickly drill down to solve problems and take ownership of the resolution