Manageengine Engineer

IT Professional For Day-To-Day Patch Management And Endpoint Operations

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993. As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients. With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction. Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability.

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective: We are looking for an IT professional to handle day-to-day patch management and endpoint operations, with a primary focus on ManageEngine Endpoint Central. The role also involves supporting other ManageEngine tools such as ADAudit, ADManager, and Exchange Reporter to maintain system security, compliance, and reporting across the environment.

Key Responsibilities:

• Manage daily patching activities using ManageEngine Endpoint Central.
• Deploy OS and third-party application updates across endpoints and servers.
• Monitor patch compliance, investigate failures, and remediate issues.
• Generate and review patch and compliance reports.
• Support ManageEngine ADAudit for AD activity monitoring and alerts.
• Assist with user, group, and policy management via ADManager.
• Use Exchange Reporter for mailbox and email activity reporting.
• Coordinate patch schedules and maintenance windows.
• Troubleshoot endpoint, patching, and basic AD/Exchange issues.

Requirements:

• Hands-on experience with Endpoint Central (primary focus).
• Familiarity with ADAudit, ADManager, and Exchange Reporter.
• Background in system administration or endpoint management.
• Strong knowledge of Windows patching.
• Basic understanding of Active Directory and Exchange environments.
• 5+ years of relevant IT operations or system administration experience.

Benefits:

• Competitive salary.
• Social insurance.
• Medical insurance.
• Career path.