Counsel Support Associate (remote - CA) - Remote Eligible

Legal Administrative Assistant (Counsel Support Associate)

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

This Legal Administrative Assistant (Counsel Support Associate) provides administrative support for Client Legal Services Attorneys in an Insurance Defense office under limited supervision. The role enters and manages data including pleadings, motions, and all trial, arbitration, and mediation letters, as well as calendars, files, and related events in case management systems. This individual is also responsible for confirming related events and activities, closing, maintaining, and archiving files, in addition to monitoring and routing internal and external client communications.

Key Responsibilities

Legal Documentation: Prepare, generate, and manage pleadings, motions, subpoenas, deposition notices, and other legal correspondence using the case management system.

Case Coordination: Support attorneys throughout the full lifecycle of a case—from intake and assignments to file closure—ensuring deadlines are tracked and cases are properly documented.

Scheduling & Calendar Management: Schedule hearings, depositions, mediations, and trials; confirm dates with courts, vendors, clients, and opposing counsel; and maintain accurate calendars for all relevant case events.

Data Entry & E-Filing: Upload documents and e-file in various court systems, ensuring accurate recordkeeping in Team Connect and other case management systems.

Administrative Operations: Scan and upload documents, handle checks appropriately, and maintain organized file systems.

Client & Court Liaison: Communicate professionally with clients, courts, claim representatives, and opposing counsel via phone, email, and written correspondence.

Team Collaboration: Partner with attorneys and claims teams to support ongoing litigation needs and contribute to a positive team environment.

File Closure & Archiving: Ensure files are closed properly, documents are archived, and all closing procedures are followed accurately.

Minimum Qualifications

Administrative or office experience: Preferably in a legal or professional services setting; legal support experience is a plus but not required.

High School Diploma or GED:

Strong organizational and time management skills: Detail-oriented and adaptable to a changing legal environment.

Effective written and verbal communication skills:

Comfortable with technology: Open to learning new legal systems and tools (Microsoft Office proficiency required).

Able to handle sensitive information: With discretion.

Supervisory Responsibilities

This role does not include supervisory duties.

Education & Experience (in lieu)

Equivalent combinations of education and relevant experience may be considered in place of the stated requirements.

Explore the Benefits of Joining Allstate's Client Legal Services:

Exceptional Work-Life Balance: At Allstate, we understand the importance of achieving harmony between work and personal life. Our in-house litigation roles provide more predictable schedules and flexibility, allowing you to excel professionally while enjoying a fulfilling personal life.

Holistic Understanding of the Business: As part of the Allstate legal team, you'll gain invaluable insight into our diverse business operations, objectives, and culture. This comprehensive understanding enables you to align legal strategies closely with the company's goals, fostering impactful contributions and strategic partnerships across departments.

Direct Client Collaboration: Working in-house at Allstate means collaborating directly with internal stakeholders and business units. This close partnership cultivates deeper client relationships, facilitating a nuanced understanding of their needs and priorities. By providing proactive legal guidance and support, you'll play a pivotal role in driving the company's success.

Strategic Influence and Impact: As an integral member of our legal team, you'll have the opportunity to shape strategic decisions and risk management initiatives. Your insights and expertise will inform key business decisions, empowering you to mitigate risks effectively and drive positive outcomes that directly impact Allstate's bottom line.

Diverse Legal Challenges: In-house litigation roles at Allstate encompass a broad spectrum of legal work beyond traditional litigation, including regulatory compliance, risk assessment, and dispute resolution. This diversity of challenges ensures continuous professional growth and development, expanding your skill set and enhancing your career trajectory.

Professional Growth Opportunities: With ample opportunities for advancement and professional development, you'll have the support and resources you need to reach new heights in your legal career.

Skills: Business Communications, Client Relationship Building, Communication, Data Entry, Issue Management, Litigation, Office Administration, Prioritization, Scheduling, Time Management

Compensation: Compensation offered for this role is $18.65 - 29.54 per hour and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.